{"componentChunkName":"component---src-templates-blog-list-template-js","path":"/28","result":{"data":{"allMarkdownRemark":{"edges":[{"node":{"excerpt":"Introduction Direct-to-Consumer (D2C) businesses cut out the middlemen and serve their customers directly. This puts a greater emphasis on…","fields":{"slug":"/identity/d2c-brands-utilize-ciam-for-growth/"},"html":"<h2 id=\"introduction\" style=\"position:relative;\"><a href=\"#introduction\" aria-label=\"introduction permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>Introduction</h2>\n<p>Direct-to-Consumer (D2C) businesses cut out the middlemen and serve their customers directly. This puts a greater emphasis on security and customer experience. That’s why the Customer Identity and Access Management (CIAM) system is essential for D2C companies. It allows Direct-to-Consumer (D2C) companies to record and <a href=\"https://www.loginradius.com/b2c-identity/\">manage customer’s identity</a>. </p>\n<p>A company can then control the degree of access for each identity. It also allows companies to manage information concerning the customer’s identity. At the same time, CIAM also grants privacy and security to the customers. </p>\n<h2 id=\"why-direct-to-consumer-d2c-businesses-need-ciam\" style=\"position:relative;\"><a href=\"#why-direct-to-consumer-d2c-businesses-need-ciam\" aria-label=\"why direct to consumer d2c businesses need ciam permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>Why Direct-to-Consumer (D2C) Businesses Need CIAM?</h2>\n<p>A CIAM system can improve several aspects of the D2C customer experience. It also helps the company in streamlining access management, privacy measures, and consumer security protocols. Below are some of the most impactful benefits of CIAM for D2C companies.</p>\n<h3 id=\"1-security\" style=\"position:relative;\"><a href=\"#1-security\" aria-label=\"1 security permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>1. Security</h3>\n<p>CIAM software helps secure the information and identity of the customers. You can enlist several layers of security to reduce vulnerabilities. These may include digital signatures, passwords, <a href=\"https://www.loginradius.com/multi-factor-authentication/\">multi-factor authentication</a>, and so on. </p>\n<p>Such security measures protect your customers against identity theft and account takeover attacks. CIAM makes it very difficult for cybercriminals to manipulate the system. But, it does so without compromising ease of use for your customers.</p>\n<p>With CIAM, you can secure every aspect of customer experience, from order placement to micro-fulfillment. These measures are essential to ensure brand loyalty. <a href=\"https://www.pymnts.com/healthcare/2022/health-financing-platform-payzen-raises-200m/\">65% of customers</a> will not shop with a brand again after a case of data theft or fraud. A robust security system will help you gain and maintain the trust of your customers. </p>\n<h3 id=\"2-compliance-management\" style=\"position:relative;\"><a href=\"#2-compliance-management\" aria-label=\"2 compliance management permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>2. Compliance Management</h3>\n<p>With CIAM software you can empower your customers. You can authorize your customers to decide which data points they wish to share. CIAM not only allows the customers to provide consent but also regulates it. CIAM platforms also allow customers to change their preferences anytime they want. </p>\n<p>A D2C brand also has to comply with data privacy laws. A CIAM system ensures that your access to customer data is in line with privacy laws. Different countries have their own <a href=\"https://www.loginradius.com/compliances/\">privacy regulations</a>. </p>\n<p>This means that you would need different privacy settings for different regions. A CIAM platform can alter privacy settings based on the customer’s location. So regardless of the region, you can ensure that your D2C brand remains on the right side of the law.</p>\n<h3 id=\"3-omnichannel-accessibility\" style=\"position:relative;\"><a href=\"#3-omnichannel-accessibility\" aria-label=\"3 omnichannel accessibility permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>3. Omnichannel Accessibility</h3>\n<p>Along with being secure, CIAM can also be adaptive. You can assign different criteria to allow access to your customers from different devices. A customer can use the same identity to access your product catalog on the website or mobile app.</p>\n<p>A few D2C brands also have brick-and-mortar retail outlets. With CIAM, the store can access details about the customers to provide a better experience. The customer can also use their digital identity to purchase at the store. This will add their in-store purchase to the online order history.</p>\n<p><a href=\"https://www.loginradius.com/resource/making-customers-feel-seen-in-an-omnichannel-world/\"><span\n      class=\"gatsby-resp-image-wrapper\"\n      style=\"position: relative; display: block; margin-left: auto; margin-right: auto; max-width: 768px; \"\n    >\n      <span\n    class=\"gatsby-resp-image-background-image\"\n    style=\"padding-bottom: 30.307692307692307%; position: relative; bottom: 0; left: 0; background-image: url('data:image/png;base64,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'); background-size: cover; display: block;\"\n  ></span>\n  <img\n        class=\"gatsby-resp-image-image\"\n        alt=\"EB-Omnichannel-world\"\n        title=\"EB-Omnichannel-world\"\n        src=\"/static/9c10ee07ea3f0659f165bfe4811166fe/e5715/EB-Omnichannel-world.png\"\n        srcset=\"/static/9c10ee07ea3f0659f165bfe4811166fe/a6d36/EB-Omnichannel-world.png 650w,\n/static/9c10ee07ea3f0659f165bfe4811166fe/e5715/EB-Omnichannel-world.png 768w,\n/static/9c10ee07ea3f0659f165bfe4811166fe/81501/EB-Omnichannel-world.png 2886w\"\n        sizes=\"(max-width: 768px) 100vw, 768px\"\n        style=\"width:100%;height:100%;margin:0;vertical-align:middle;position:absolute;top:0;left:0;\"\n        loading=\"lazy\"\n      />\n    </span></a></p>\n<p>A CIAM system will ensure that all the information concerning a customer remains associated with one user identity. On the user’s end, it ensures a consistent brand experience across all channels. The customers can also begin the purchase journey on one device and complete it on another.</p>\n<h3 id=\"4-customer-insights\" style=\"position:relative;\"><a href=\"#4-customer-insights\" aria-label=\"4 customer insights permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>4. Customer Insights</h3>\n<p>A CIAM software can generate a variety of <a href=\"https://www.loginradius.com/customer-insights/\">customer behavior insights</a>. You can understand how a customer interacts with your website or app. These insights can help you with marketing strategies and customer service.</p>\n<p>The CIAM can tell you about the purchase behavior of different customers. You can also club this data together to understand the behavior of different customer segments. A CIAM can also track the channels and devices that the customers use to interact with your brand. </p>\n<p>This information can help your marketing and advertising decisions. For instance, the CIAM data shows that the majority of your mobile customers prefer Product A. You can target ads for similar products towards mobile users to get better results.</p>\n<p>You can also design marketing campaigns for different products based on the same customer insights. Consider the above example once again. You can track the <a href=\"https://blog.loginradius.com/growth/scale-business-with-loginradius-customer-segmentation/\">customer segment</a> that usually buys Product A. Then you can advertise Product A to a similar audience. Customer Insights from CIAM will help you make informed decisions for your Direct-to-Consumer (D2C) business. </p>\n<h3 id=\"5-personalization\" style=\"position:relative;\"><a href=\"#5-personalization\" aria-label=\"5 personalization permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>5. Personalization</h3>\n<p>CIAM helps you understand the behavior and preferences of the customer. Based on these customer insights you can <a href=\"https://blog.loginradius.com/growth/how-to-make-personalized-marketing-effective-with-consumer-identity/\">personalize their experience</a>. You can alter several aspects of communication and interaction with a customer.</p>\n<p>You can find such opportunities for personalization in marketing and sales. You can use data to suggest products according to the customer’s preferences. You can identify upselling and cross-selling opportunities. These insights can also help you design offers or packages for different customers.</p>\n<p><span\n      class=\"gatsby-resp-image-wrapper\"\n      style=\"position: relative; display: block; margin-left: auto; margin-right: auto; max-width: 768px; \"\n    >\n      <span\n    class=\"gatsby-resp-image-background-image\"\n    style=\"padding-bottom: 75.23076923076924%; position: relative; bottom: 0; left: 0; background-image: url('data:image/png;base64,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'); background-size: cover; display: block;\"\n  ></span>\n  <img\n        class=\"gatsby-resp-image-image\"\n        alt=\"2\"\n        title=\"2\"\n        src=\"/static/031c4e2b16a10a5fcf82b4be6b110aae/e5715/2.png\"\n        srcset=\"/static/031c4e2b16a10a5fcf82b4be6b110aae/a6d36/2.png 650w,\n/static/031c4e2b16a10a5fcf82b4be6b110aae/e5715/2.png 768w,\n/static/031c4e2b16a10a5fcf82b4be6b110aae/2bef9/2.png 1024w\"\n        sizes=\"(max-width: 768px) 100vw, 768px\"\n        style=\"width:100%;height:100%;margin:0;vertical-align:middle;position:absolute;top:0;left:0;\"\n        loading=\"lazy\"\n      />\n    </span></p>\n<p><strong><em>Image: Major benefits of personalizing customer experiences  (Evergage)</em></strong></p>\n<p>For instance, if a person has bought a skirt from your D2C store. You can suggest tops and shoes that would look nice with that skirt. This way you can use customer insights in several different ways to ensure that your customers find products that are right for them.</p>\n<h3 id=\"6-streamline-the-purchase-journey\" style=\"position:relative;\"><a href=\"#6-streamline-the-purchase-journey\" aria-label=\"6 streamline the purchase journey permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>6. Streamline The Purchase Journey</h3>\n<p>Online customers do not like complex sign-in or check-out processes. It is one of the biggest reasons for eCommerce cart abandonment and high bounce rates. An eCommerce platform with too many security measures usually creates a complex check-in process. On the other hand, customers also do not trust platforms without security measures either.</p>\n<p><span\n      class=\"gatsby-resp-image-wrapper\"\n      style=\"position: relative; display: block; margin-left: auto; margin-right: auto; max-width: 768px; \"\n    >\n      <span\n    class=\"gatsby-resp-image-background-image\"\n    style=\"padding-bottom: 113.23076923076923%; position: relative; bottom: 0; left: 0; background-image: url('data:image/png;base64,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'); background-size: cover; display: block;\"\n  ></span>\n  <img\n        class=\"gatsby-resp-image-image\"\n        alt=\"3(1)\"\n        title=\"3(1)\"\n        src=\"/static/cccf216664cebea806bd35cd0f1a5d61/e5715/3(1).png\"\n        srcset=\"/static/cccf216664cebea806bd35cd0f1a5d61/a6d36/3(1).png 650w,\n/static/cccf216664cebea806bd35cd0f1a5d61/e5715/3(1).png 768w,\n/static/cccf216664cebea806bd35cd0f1a5d61/2bef9/3(1).png 1024w\"\n        sizes=\"(max-width: 768px) 100vw, 768px\"\n        style=\"width:100%;height:100%;margin:0;vertical-align:middle;position:absolute;top:0;left:0;\"\n        loading=\"lazy\"\n      />\n    </span></p>\n<p><strong><em>Image: Reasons for abandonment during check out (Baymard Institute)</em></strong></p>\n<p>Your customers get fast and easy <a href=\"https://blog.loginradius.com/growth/smooth-onboarding-positive-user-impression/\">customer onboarding</a> with CIAM. They don’t have to fill out long forms for each purchase. Your customers can use a single identity to check-in from different devices. You can also ensure a consistent purchase journey regardless of the check-in credentials.</p>\n<p>The CIAM system focuses on the user’s identity. People use a variety of credentials to login. These include emails, passwords, social media profiles, or phone numbers. A CIAM can merge different credentials into one identity. So even if a person checks-in with their social media profile, they can still get the same experience as an email sign-in.</p>\n<p>Additionally, CIAM also has privacy and security measures. So the customers feel secure about their payment information. These measures will help you increase conversion for your D2C brand.</p>\n<h2 id=\"in-conclusion\" style=\"position:relative;\"><a href=\"#in-conclusion\" aria-label=\"in conclusion permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>In Conclusion</h2>\n<p>A CIAM system works well for the customers as well as the sellers. It grants control to the customers over their privacy and data. At the same time, it also grants control to the sellers over customers’ access to their platform.</p>\n<p>Additionally, the CIAM also helps D2C brands control each interaction with their customers. It helps create an easy, secure, and personalized customer experience.</p>\n<p><a href=\"https://www.loginradius.com/book-a-demo/\"><span\n      class=\"gatsby-resp-image-wrapper\"\n      style=\"position: relative; display: block; margin-left: auto; margin-right: auto; max-width: 768px; \"\n    >\n      <span\n    class=\"gatsby-resp-image-background-image\"\n    style=\"padding-bottom: 30.307692307692307%; position: relative; bottom: 0; left: 0; background-image: url('data:image/png;base64,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'); background-size: cover; display: block;\"\n  ></span>\n  <img\n        class=\"gatsby-resp-image-image\"\n        alt=\"book-a-demo-loginradius\"\n        title=\"book-a-demo-loginradius\"\n        src=\"/static/fcc4c4b5dc38cc4528f99d09480f4eb2/e5715/book-a-demo-loginradius.png\"\n        srcset=\"/static/fcc4c4b5dc38cc4528f99d09480f4eb2/a6d36/book-a-demo-loginradius.png 650w,\n/static/fcc4c4b5dc38cc4528f99d09480f4eb2/e5715/book-a-demo-loginradius.png 768w,\n/static/fcc4c4b5dc38cc4528f99d09480f4eb2/63ff0/book-a-demo-loginradius.png 2887w\"\n        sizes=\"(max-width: 768px) 100vw, 768px\"\n        style=\"width:100%;height:100%;margin:0;vertical-align:middle;position:absolute;top:0;left:0;\"\n        loading=\"lazy\"\n      />\n    </span></a></p>\n<style class=\"grvsc-styles\">\n  .grvsc-container {\n    overflow: auto;\n    -webkit-overflow-scrolling: touch;\n    padding-top: 1rem;\n    padding-top: var(--grvsc-padding-top, var(--grvsc-padding-v, 1rem));\n    padding-bottom: 1rem;\n    padding-bottom: var(--grvsc-padding-bottom, var(--grvsc-padding-v, 1rem));\n    border-radius: 8px;\n    border-radius: var(--grvsc-border-radius, 8px);\n    font-feature-settings: normal;\n  }\n  \n  .grvsc-code {\n    display: inline-block;\n    min-width: 100%;\n  }\n  \n  .grvsc-line {\n    display: inline-block;\n    box-sizing: border-box;\n    width: 100%;\n    padding-left: 1.5rem;\n    padding-left: var(--grvsc-padding-left, var(--grvsc-padding-h, 1.5rem));\n    padding-right: 1.5rem;\n    padding-right: var(--grvsc-padding-right, var(--grvsc-padding-h, 1.5rem));\n  }\n  \n  .grvsc-line-highlighted {\n    background-color: var(--grvsc-line-highlighted-background-color, transparent);\n    box-shadow: inset var(--grvsc-line-highlighted-border-width, 4px) 0 0 0 var(--grvsc-line-highlighted-border-color, transparent);\n  }\n  \n</style>","frontmatter":{"date":"February 10, 2023","updated_date":null,"description":"The greatest value for direct-to-consumer companies comes from creating a valuable, seamless experience. In this blog we will discuss how CIAM allows D2C companies to improve the customer journey directly.","title":"Why Direct-to-Consumer (D2C) Businesses Must Take A Strategic Approach To CIAM?","tags":["direct to consumer","authentication","ciam"],"pinned":null,"coverImage":{"childImageSharp":{"fluid":{"aspectRatio":1.4285714285714286,"src":"/static/d068686849e82a4c26f52ffdc3458147/33aa5/d2c.jpg","srcSet":"/static/d068686849e82a4c26f52ffdc3458147/f836f/d2c.jpg 200w,\n/static/d068686849e82a4c26f52ffdc3458147/2244e/d2c.jpg 400w,\n/static/d068686849e82a4c26f52ffdc3458147/33aa5/d2c.jpg 768w","sizes":"(max-width: 768px) 100vw, 768px"}}},"author":{"id":"Nicholas Woodward","github":null,"avatar":null}}}},{"node":{"excerpt":"Introduction Modern businesses swiftly put their best foot forward in adopting digital identities to transform their business. And…","fields":{"slug":"/identity/what-are-self-sovereign-identities/"},"html":"<h2 id=\"introduction\" style=\"position:relative;\"><a href=\"#introduction\" aria-label=\"introduction permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>Introduction</h2>\n<p>Modern businesses swiftly put their best foot forward in adopting digital identities to transform their business. And innovative ways to securely leverage digital identities are undoubtedly paving the way for overall business success. </p>\n<p>However, with the rapid adoption of identity management solutions, a new concept of self-sovereign identity (SSI) is hot news in the identity and access management landscape. </p>\n<h2 id=\"what-is-self-sovereign-identity\" style=\"position:relative;\"><a href=\"#what-is-self-sovereign-identity\" aria-label=\"what is self sovereign identity permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>What is Self-Sovereign Identity?</h2>\n<p>Self-sovereign identity controls users' credentials, attributes, and data sets. And they could decide which attributes they wish to present to verify their identity for the requested services. </p>\n<p>Nowadays, there is a wide range of definitions using words like “Credential Sharing” or “Decentralized Credentials,” which all mean more or less the same thing – having more control and awareness over our identity instead of relying merely on third parties.</p>\n<p>Today we take a look at what self-sovereign identity is. And although it's easy to get confused with all the buzzwords floating around, incredibly, when many of them are hyped in the media, self-sovereign identity is an essential concept in the evolving landscape of digital identities. </p>\n<p>Let's dive into it and figure out how it will shape the future of online data transactions.</p>\n<h2 id=\"how-is-self-sovereign-identity-addressing-current-digital-identity-challenges\" style=\"position:relative;\"><a href=\"#how-is-self-sovereign-identity-addressing-current-digital-identity-challenges\" aria-label=\"how is self sovereign identity addressing current digital identity challenges permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>How is Self-Sovereign Identity Addressing Current Digital Identity Challenges?</h2>\n<p>Since self-sovereign identities (SSIs) are managed and decentralized, users can self-manage their digital identities without relying on third-party providers that store and manage data centrally. </p>\n<p>Self-sovereign identities are a new way of managing your identity and data. In traditional systems, business data and certificates are stored centrally and retrieved between partners as required. This centralized approach is not only inefficient but can be costly as well.</p>\n<p>Self-sovereign identities maintain privacy by controlling your personal information and data. They also allow for efficiency in data exchange, resulting in more cost-effective operations. </p>\n<p>Finally, SSI complies with <a href=\"https://www.loginradius.com/gdpr-and-privacy/\">global data regulations</a> and standards by allowing for the use of digital signatures on documents which keep them secure from tampering or theft of identity.</p>\n<p>The aim is to create an ecosystem for individuals to manage their data, which allows them to choose who can access it and under what circumstances. It also allows them to revoke access if necessary.</p>\n<h2 id=\"benefits-of-incorporating-self-sovereign-identities\" style=\"position:relative;\"><a href=\"#benefits-of-incorporating-self-sovereign-identities\" aria-label=\"benefits of incorporating self sovereign identities permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>Benefits of Incorporating Self-Sovereign Identities</h2>\n<p>Self-sovereign identities are a revolutionary way to bring control and security back to individuals. Instead of storing their information in a central location, users can create an identity that only contains the information they want others to see.</p>\n<p>Self-sovereign identities eliminate the effort of collecting documentation that has already been collected elsewhere and the risk of losing or misplacing that documentation. Users deliver only the information they approve validators to receive, so they don't need to carry around copies of everything in their wallets!</p>\n<p>The process also establishes a cryptographically secure ledger recording transactions that cannot be modified. This makes it nearly impossible for someone else to access your information without your permission.</p>\n<p>Here’s the list of other benefits that a business gets with SSI:</p>\n<ul>\n<li>Reduce the need for centralized databases to the minimum (e.g., for regulatory purposes) and provide clients complete control and possession over their non-public information.</li>\n<li>Reduce vulnerability to information misuse via the ones charged with coping with it and to cyberattacks, fraud, and different monetary crimes.</li>\n<li>Give extra comfort to clients by putting off passwords for login and <a href=\"https://blog.loginradius.com/identity/continuous-authentication/\">continuous authentication</a>.</li>\n<li>Generate remarkable degrees of human acceptance as accurate among the corporation, its customers, and companions.</li>\n<li>Reduce the compliance burden of dealing with clients' private information in services.</li>\n<li>Allow participation in open, trustworthy, interoperable standards.</li>\n<li>Enable interesting new enterprise alliances inside which companions can talk and trade records securely to supply services (e.g., in scientific or education).</li>\n</ul>\n<h2 id=\"to-conclude\" style=\"position:relative;\"><a href=\"#to-conclude\" aria-label=\"to conclude permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>To Conclude</h2>\n<p>The Internet Identity Ecosystem is disrupting the highly centralized paradigm of managing identity. It offers a systematic and decentralized approach to identity management using SSI. </p>\n<p>Self-sovereign identities are changing the way we interact online. Businesses are taking advantage of the security and transparency offered by this new paradigm to streamline their operations, reduce fraud, and rebuild customer trust.</p>\n<p><a href=\"https://www.loginradius.com/book-a-demo/\"><span\n      class=\"gatsby-resp-image-wrapper\"\n      style=\"position: relative; display: block; margin-left: auto; margin-right: auto; max-width: 768px; \"\n    >\n      <span\n    class=\"gatsby-resp-image-background-image\"\n    style=\"padding-bottom: 30.307692307692307%; position: relative; bottom: 0; left: 0; background-image: url('data:image/png;base64,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'); background-size: cover; display: block;\"\n  ></span>\n  <img\n        class=\"gatsby-resp-image-image\"\n        alt=\"book-a-demo-loginradius\"\n        title=\"book-a-demo-loginradius\"\n        src=\"/static/fcc4c4b5dc38cc4528f99d09480f4eb2/e5715/book-a-demo-loginradius.png\"\n        srcset=\"/static/fcc4c4b5dc38cc4528f99d09480f4eb2/a6d36/book-a-demo-loginradius.png 650w,\n/static/fcc4c4b5dc38cc4528f99d09480f4eb2/e5715/book-a-demo-loginradius.png 768w,\n/static/fcc4c4b5dc38cc4528f99d09480f4eb2/63ff0/book-a-demo-loginradius.png 2887w\"\n        sizes=\"(max-width: 768px) 100vw, 768px\"\n        style=\"width:100%;height:100%;margin:0;vertical-align:middle;position:absolute;top:0;left:0;\"\n        loading=\"lazy\"\n      />\n    </span></a></p>\n<style class=\"grvsc-styles\">\n  .grvsc-container {\n    overflow: auto;\n    -webkit-overflow-scrolling: touch;\n    padding-top: 1rem;\n    padding-top: var(--grvsc-padding-top, var(--grvsc-padding-v, 1rem));\n    padding-bottom: 1rem;\n    padding-bottom: var(--grvsc-padding-bottom, var(--grvsc-padding-v, 1rem));\n    border-radius: 8px;\n    border-radius: var(--grvsc-border-radius, 8px);\n    font-feature-settings: normal;\n  }\n  \n  .grvsc-code {\n    display: inline-block;\n    min-width: 100%;\n  }\n  \n  .grvsc-line {\n    display: inline-block;\n    box-sizing: border-box;\n    width: 100%;\n    padding-left: 1.5rem;\n    padding-left: var(--grvsc-padding-left, var(--grvsc-padding-h, 1.5rem));\n    padding-right: 1.5rem;\n    padding-right: var(--grvsc-padding-right, var(--grvsc-padding-h, 1.5rem));\n  }\n  \n  .grvsc-line-highlighted {\n    background-color: var(--grvsc-line-highlighted-background-color, transparent);\n    box-shadow: inset var(--grvsc-line-highlighted-border-width, 4px) 0 0 0 var(--grvsc-line-highlighted-border-color, transparent);\n  }\n  \n</style>","frontmatter":{"date":"February 03, 2023","updated_date":null,"description":"Today, we take a look at what self-sovereign identity is. And although it's easy to get confused with all the buzzwords floating around, incredibly, when many of them are hyped in the media, self-sovereign identity is an essential concept in the evolving landscape of digital identities.","title":"What are Self-Sovereign Identities?","tags":["digital identity","self sovereign id","customer data security"],"pinned":null,"coverImage":{"childImageSharp":{"fluid":{"aspectRatio":1.4814814814814814,"src":"/static/c9f79c3f2c87ef2b2a38a5b27a0cf26e/33aa5/sovereign-ids.jpg","srcSet":"/static/c9f79c3f2c87ef2b2a38a5b27a0cf26e/f836f/sovereign-ids.jpg 200w,\n/static/c9f79c3f2c87ef2b2a38a5b27a0cf26e/2244e/sovereign-ids.jpg 400w,\n/static/c9f79c3f2c87ef2b2a38a5b27a0cf26e/33aa5/sovereign-ids.jpg 768w","sizes":"(max-width: 768px) 100vw, 768px"}}},"author":{"id":"Rakesh Soni","github":"oyesoni","avatar":"rakesh-soni.jpg"}}}},{"node":{"excerpt":"Introduction We are excited to announce that LoginRadius is now 'Great Place to Work-Certified’™!  LoginRadius has always fostered a…","fields":{"slug":"/growth/loginradius-certified-great-place-to-work/"},"html":"<h2 id=\"introduction\" style=\"position:relative;\"><a href=\"#introduction\" aria-label=\"introduction permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>Introduction</h2>\n<p>We are excited to announce that LoginRadius is now 'Great Place to Work-Certified’™! </p>\n<p>LoginRadius has always fostered a positive work culture and is excited to officially become ‘Great Place to Work-Certified.’ This certification is a natural move for us as it puts us on the international recognition stage. </p>\n<p>Great Place to Work is a global research and consulting firm helping companies recognize and build the best workplaces. We started our journey with them because we believe that having a great workplace culture makes people happy and productive, which means they can perform at their best.</p>\n<p>We started this journey some time ago and could not be happier about earning this designation. </p>\n<p>This is huge for us as an organization because it shows our employees' level of trust and respect for their peers, enthusiasm, and willingness to <a href=\"https://www.loginradius.com/careers/\">recommend LoginRadius</a> as a great place to work to all their friends/acquaintances.</p>\n<p>Let’s look closely at the overall journey of becoming the best. </p>\n<h2 id=\"it-all-starts-with-a-great-vision-of-creating-a-workplace-culture-where-everyone-wins\" style=\"position:relative;\"><a href=\"#it-all-starts-with-a-great-vision-of-creating-a-workplace-culture-where-everyone-wins\" aria-label=\"it all starts with a great vision of creating a workplace culture where everyone wins permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>It All Starts with a Great Vision of Creating a Workplace Culture Where Everyone Wins</h2>\n<p>At LoginRadius, we strive to maintain the best work culture, and to ensure we're on the right track of employee satisfaction; we conducted the survey.</p>\n<p>We believe that the ultimate success of any company is determined by its employees. That's why it's so essential for us to keep track of our employee engagement and satisfaction levels. We want everyone at LoginRadius to be happy and engaged in their work, with a positive outlook on their future here. </p>\n<p>The Great Place to Work ™ survey helped us do just that by giving us an insight into how our employees feel about their jobs, colleagues, and managers and what motivates them to deliver their best. </p>\n<h2 id=\"preparing-for-the-survey\" style=\"position:relative;\"><a href=\"#preparing-for-the-survey\" aria-label=\"preparing for the survey permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>Preparing for the Survey</h2>\n<p>We started learning about this certification last year and connected with multiple people to understand more about it before proposing the idea to management. </p>\n<p>Once we got approval, we began working with the person concerned at Great Place to Work. We took one week to initiate the process and register ourselves for the certification.</p>\n<p>From there, it took us one and a half months until we finally received our certificate—but throughout this process, we could see how much our employees loved working here.</p>\n<h2 id=\"the-survey\" style=\"position:relative;\"><a href=\"#the-survey\" aria-label=\"the survey permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>The Survey</h2>\n<p>We know that to create a great workplace culture, you need to start by getting an accurate picture of what your employees think about it. </p>\n<p>Hence, we decided to ask every one of our employees to participate in an anonymous survey where they were presented with different key workplace metrics, including the working environment and their overall satisfaction with the culture in their team.</p>\n<p>Great Place To Work evaluated LoginRadius' employees via anonymous feedback and used a Trust Index™ parameter to determine the final score. The survey assessed factors like the management’s credibility in competence, communication, integrity, appreciation for good work, and opportunities for personal development and training. </p>\n<p>We were blown away by the results! We found that our employees are overwhelmingly happy with their work environment and the culture at LoginRadius. The survey revealed that: </p>\n<ul>\n<li>97 percent believe that our workplace is psychologically and emotionally healthy.</li>\n<li>94 percent believe that they can continue working with the organization for a long time.</li>\n<li>90 percent believe that their performances are pretty evaluated. </li>\n</ul>\n<p>This is no small feat: creating a workplace culture where everyone wins takes effort from everyone involved—not just management but also from each employee. And now, thanks to this survey and its encouraging results, we know we're on the right track!</p>\n<p><a href=\"https://www.loginradius.com/book-a-demo/\"><span\n      class=\"gatsby-resp-image-wrapper\"\n      style=\"position: relative; display: block; margin-left: auto; margin-right: auto; max-width: 768px; \"\n    >\n      <span\n    class=\"gatsby-resp-image-background-image\"\n    style=\"padding-bottom: 30.307692307692307%; position: relative; bottom: 0; left: 0; background-image: url('data:image/png;base64,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'); background-size: cover; display: block;\"\n  ></span>\n  <img\n        class=\"gatsby-resp-image-image\"\n        alt=\"book-a-demo-Consultation\"\n        title=\"book-a-demo-Consultation\"\n        src=\"/static/fcc4c4b5dc38cc4528f99d09480f4eb2/e5715/book-a-demo-loginradius.png\"\n        srcset=\"/static/fcc4c4b5dc38cc4528f99d09480f4eb2/a6d36/book-a-demo-loginradius.png 650w,\n/static/fcc4c4b5dc38cc4528f99d09480f4eb2/e5715/book-a-demo-loginradius.png 768w,\n/static/fcc4c4b5dc38cc4528f99d09480f4eb2/63ff0/book-a-demo-loginradius.png 2887w\"\n        sizes=\"(max-width: 768px) 100vw, 768px\"\n        style=\"width:100%;height:100%;margin:0;vertical-align:middle;position:absolute;top:0;left:0;\"\n        loading=\"lazy\"\n      />\n    </span></a></p>\n<style class=\"grvsc-styles\">\n  .grvsc-container {\n    overflow: auto;\n    -webkit-overflow-scrolling: touch;\n    padding-top: 1rem;\n    padding-top: var(--grvsc-padding-top, var(--grvsc-padding-v, 1rem));\n    padding-bottom: 1rem;\n    padding-bottom: var(--grvsc-padding-bottom, var(--grvsc-padding-v, 1rem));\n    border-radius: 8px;\n    border-radius: var(--grvsc-border-radius, 8px);\n    font-feature-settings: normal;\n  }\n  \n  .grvsc-code {\n    display: inline-block;\n    min-width: 100%;\n  }\n  \n  .grvsc-line {\n    display: inline-block;\n    box-sizing: border-box;\n    width: 100%;\n    padding-left: 1.5rem;\n    padding-left: var(--grvsc-padding-left, var(--grvsc-padding-h, 1.5rem));\n    padding-right: 1.5rem;\n    padding-right: var(--grvsc-padding-right, var(--grvsc-padding-h, 1.5rem));\n  }\n  \n  .grvsc-line-highlighted {\n    background-color: var(--grvsc-line-highlighted-background-color, transparent);\n    box-shadow: inset var(--grvsc-line-highlighted-border-width, 4px) 0 0 0 var(--grvsc-line-highlighted-border-color, transparent);\n  }\n  \n</style>","frontmatter":{"date":"January 31, 2023","updated_date":null,"description":"LoginRadius has always fostered a positive work culture and is excited to officially become ‘Great Place to Work-Certified.’ This certification is a natural move for us as it puts us on the international recognition stage.  Let’s look closely at the overall journey of becoming the best.","title":"LoginRadius is Now Great Place to Work-Certified in India","tags":null,"pinned":null,"coverImage":{"childImageSharp":{"fluid":{"aspectRatio":1.5037593984962405,"src":"/static/63cb33321908c46cbef167ed144c08b7/33aa5/gptw-blog.jpg","srcSet":"/static/63cb33321908c46cbef167ed144c08b7/f836f/gptw-blog.jpg 200w,\n/static/63cb33321908c46cbef167ed144c08b7/2244e/gptw-blog.jpg 400w,\n/static/63cb33321908c46cbef167ed144c08b7/33aa5/gptw-blog.jpg 768w","sizes":"(max-width: 768px) 100vw, 768px"}}},"author":{"id":"Pankaj Sharma","github":null,"avatar":null}}}},{"node":{"excerpt":"Introduction The new year comes with a new bunch of opportunities for businesses embarking on a digital transformation journey. However, the…","fields":{"slug":"/identity/7-uncommon-cyberattacks-2023/"},"html":"<h2 id=\"introduction\" style=\"position:relative;\"><a href=\"#introduction\" aria-label=\"introduction permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>Introduction</h2>\n<p>The new year comes with a new bunch of opportunities for businesses embarking on a digital transformation journey. However, the threat vector is broadened with cybercriminals exploring new ways to exploit businesses and customer information.</p>\n<p>Cybercriminals are resourceful and innovative creatures who constantly develop new ways to exploit businesses and customer information to reap their benefits. While every organization is aware of the potential threats, they are equally unaware of the uncommon attacks that could severely impact their overall <a href=\"https://blog.loginradius.com/identity/tips-from-loginradius-security-expert-2022/\">cybersecurity posture</a>.</p>\n<p>Cybercriminals' recent modus operandi changes constantly, and simply being aware is not enough. Investigations of past cyberattacks reveal that individual users are often responsible for letting attacks succeed due to either misconfiguration of a computer or mobile device or carelessness. </p>\n<p>Alok Patidar, Director of Information Security at LoginRadius, shares his valuable insights into the most uncommon cyberattacks that need immediate attention in 2023. Let’s have a look. </p>\n<h3 id=\"1-zero-day-exploit\" style=\"position:relative;\"><a href=\"#1-zero-day-exploit\" aria-label=\"1 zero day exploit permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>#1. Zero-Day Exploit</h3>\n<p>A Zero-Day Exploit is a security vulnerability that the vendor has not patched. In other words, there is no solution for this vulnerability in most cases. This means that attackers can use this vulnerability to their advantage, and they can use it to target users who have not been informed about the exposure.</p>\n<p>Organizations can prevent zero-day exploits by incorporating CPU-level inspections, malware-DNA analysis, <a href=\"https://www.loginradius.com/customer-security/\">robust identity management</a>, and threat intelligence platforms. </p>\n<h3 id=\"2-watering-hole-attack\" style=\"position:relative;\"><a href=\"#2-watering-hole-attack\" aria-label=\"2 watering hole attack permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>#2. Watering Hole Attack</h3>\n<p>Watering hole attacks are targeted attacks where the victims are typically a group of organizations, regions, or communities. </p>\n<p>Cybercriminals usually attack websites frequently used by the targetted group and are identified by close monitoring. And once identified, these websites are infected with malware, which further infects the target group members’ systems. </p>\n<p>Watering hole attacks can be prevented by raising awareness, keeping systems up-to-date, using a VPN, and getting a security audit from security experts. </p>\n<h3 id=\"3-cloud-jacking\" style=\"position:relative;\"><a href=\"#3-cloud-jacking\" aria-label=\"3 cloud jacking permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>#3. Cloud Jacking</h3>\n<p>Cloud jacking is a form of hacking that enables cybercriminals to inject malicious code into a legitimate website's HTML code and then use this site as part of their phishing scam or malware distribution campaign. </p>\n<p>The phishing scheme can be anything from an email, SMS message, or landing page that asks for personal information such as name, address, phone number, etc., or it might even contain malicious software like ransomware which locks your computer until you pay up!</p>\n<p>Cloud jacking can be prevented by establishing <a href=\"https://blog.loginradius.com/identity/cloud-governance-business/\">cloud governance</a> policies, securing a data backup plan, and leveraging encryption. </p>\n<h3 id=\"4-the-threat-to-iot-devices\" style=\"position:relative;\"><a href=\"#4-the-threat-to-iot-devices\" aria-label=\"4 the threat to iot devices permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>#4. The threat to IoT Devices</h3>\n<p>The Internet of Things is a growing industry; several intelligent, interconnected devices surround us. However, this technology is now considered the most vulnerable to cyber threats. </p>\n<p>IoT networks are mainly vulnerable to spoofing, denial-of-service attacks (DDoS), and phishing. And these kinds of attacks can be avoided by leveraging various network security measures, including encryption, identity management, robust authentication, and authorization.</p>\n<p><a href=\"https://www.loginradius.com/resource/digital-trade-zone-threats-cybersecurity-whitepaper\"><span\n      class=\"gatsby-resp-image-wrapper\"\n      style=\"position: relative; display: block; margin-left: auto; margin-right: auto; max-width: 768px; \"\n    >\n      <span\n    class=\"gatsby-resp-image-background-image\"\n    style=\"padding-bottom: 30.307692307692307%; position: relative; bottom: 0; left: 0; background-image: url('data:image/png;base64,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'); background-size: cover; display: block;\"\n  ></span>\n  <img\n        class=\"gatsby-resp-image-image\"\n        alt=\"WP-Trade-Zone\"\n        title=\"WP-Trade-Zone\"\n        src=\"/static/b345c95b262e355d5e3f3a7d99d71e2b/e5715/WP-Trade-Zone.png\"\n        srcset=\"/static/b345c95b262e355d5e3f3a7d99d71e2b/a6d36/WP-Trade-Zone.png 650w,\n/static/b345c95b262e355d5e3f3a7d99d71e2b/e5715/WP-Trade-Zone.png 768w,\n/static/b345c95b262e355d5e3f3a7d99d71e2b/81501/WP-Trade-Zone.png 2886w\"\n        sizes=\"(max-width: 768px) 100vw, 768px\"\n        style=\"width:100%;height:100%;margin:0;vertical-align:middle;position:absolute;top:0;left:0;\"\n        loading=\"lazy\"\n      />\n    </span></a></p>\n<h3 id=\"5-deepfake\" style=\"position:relative;\"><a href=\"#5-deepfake\" aria-label=\"5 deepfake permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>#5. Deepfake</h3>\n<p>Deepfakes are a new form of digital manipulation that uses artificial intelligence and machine learning to create fabricated images and videos of people. These deepfakes have become increasingly sophisticated in the past few years, making it difficult for experts to distinguish between fake and real. </p>\n<p>Deep Fakes pose a severe threat to society, as they can be used to create fake news or manipulate public opinion. For businesses, employees will have trouble distinguishing between real and fake information when making critical decisions about their work.</p>\n<h3 id=\"6-application-programming-interface-api-vulnerabilities-and-breaches\" style=\"position:relative;\"><a href=\"#6-application-programming-interface-api-vulnerabilities-and-breaches\" aria-label=\"6 application programming interface api vulnerabilities and breaches permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>#6. Application Programming Interface (API) Vulnerabilities and Breaches</h3>\n<p>The security of <a href=\"https://blog.loginradius.com/identity/risk-management-with-holistic-apis/\">application programming interface</a> (API) channels is a significant concern for organizations today. While internal web app security is more robust, API security readiness usually lags. Several vulnerabilities include weak authentication, misconfiguration, and broken object-level authorization.</p>\n<p>Even with these flaws, it is still time for organizations to address their API security gaps. Several steps can be taken to strengthen API defenses, including:</p>\n<ul>\n<li>Ensuring that all APIs are encrypted before being made publicly available.</li>\n<li>Deploying intrusion prevention systems (IPS) or intrusion detection systems (IDS) to monitor incoming traffic.</li>\n<li>Implementing periodic vulnerability scanning tests to identify weaknesses before malicious actors can exploit them.</li>\n</ul>\n<h3 id=\"7-5g-to-wi-fi-security-vulnerabilities\" style=\"position:relative;\"><a href=\"#7-5g-to-wi-fi-security-vulnerabilities\" aria-label=\"7 5g to wi fi security vulnerabilities permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>#7. 5G-to-Wi-Fi Security Vulnerabilities</h3>\n<p>5G is swiftly rolling out across various public areas, including shopping malls, airports, and restaurants. And a user’s voice or data information on their cellular phone gets communicated through a Wi-Fi access point. And this means that a user’s smartphone is always looking for the strongest signal for using data transfer and calling.  </p>\n<p>The problem with this new setup is that when you connect to a public Wi-Fi network in these venues, you're sending all of your data through an unencrypted connection that could be intercepted by anyone else who's connected to it—and there may be dozens or hundreds of people logged into it at any given time! </p>\n<h2 id=\"in-a-nutshell\" style=\"position:relative;\"><a href=\"#in-a-nutshell\" aria-label=\"in a nutshell permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>In a Nutshell</h2>\n<p>Cyberattacks are inevitable. As business teams continue to invest in securing their networks and employees, they must also prioritize uncommon attacks or zero-day cyber threats.</p>\n<p>While organizations need to be wary of both, they should also gear up for complex commodity watering hole attacks and dark web compromises. These are some of the uncommon cyberattacks that all companies should keep an eye out for, especially in a digital transformation environment.</p>\n<p><a href=\"https://www.loginradius.com/book-a-demo/\"><span\n      class=\"gatsby-resp-image-wrapper\"\n      style=\"position: relative; display: block; margin-left: auto; margin-right: auto; max-width: 768px; \"\n    >\n      <span\n    class=\"gatsby-resp-image-background-image\"\n    style=\"padding-bottom: 30.307692307692307%; position: relative; bottom: 0; left: 0; background-image: url('data:image/png;base64,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'); background-size: cover; display: block;\"\n  ></span>\n  <img\n        class=\"gatsby-resp-image-image\"\n        alt=\"book-a-free-demo-loginradius\"\n        title=\"book-a-free-demo-loginradius\"\n        src=\"/static/fcc4c4b5dc38cc4528f99d09480f4eb2/e5715/book-a-demo-loginradius.png\"\n        srcset=\"/static/fcc4c4b5dc38cc4528f99d09480f4eb2/a6d36/book-a-demo-loginradius.png 650w,\n/static/fcc4c4b5dc38cc4528f99d09480f4eb2/e5715/book-a-demo-loginradius.png 768w,\n/static/fcc4c4b5dc38cc4528f99d09480f4eb2/63ff0/book-a-demo-loginradius.png 2887w\"\n        sizes=\"(max-width: 768px) 100vw, 768px\"\n        style=\"width:100%;height:100%;margin:0;vertical-align:middle;position:absolute;top:0;left:0;\"\n        loading=\"lazy\"\n      />\n    </span></a></p>\n<style class=\"grvsc-styles\">\n  .grvsc-container {\n    overflow: auto;\n    -webkit-overflow-scrolling: touch;\n    padding-top: 1rem;\n    padding-top: var(--grvsc-padding-top, var(--grvsc-padding-v, 1rem));\n    padding-bottom: 1rem;\n    padding-bottom: var(--grvsc-padding-bottom, var(--grvsc-padding-v, 1rem));\n    border-radius: 8px;\n    border-radius: var(--grvsc-border-radius, 8px);\n    font-feature-settings: normal;\n  }\n  \n  .grvsc-code {\n    display: inline-block;\n    min-width: 100%;\n  }\n  \n  .grvsc-line {\n    display: inline-block;\n    box-sizing: border-box;\n    width: 100%;\n    padding-left: 1.5rem;\n    padding-left: var(--grvsc-padding-left, var(--grvsc-padding-h, 1.5rem));\n    padding-right: 1.5rem;\n    padding-right: var(--grvsc-padding-right, var(--grvsc-padding-h, 1.5rem));\n  }\n  \n  .grvsc-line-highlighted {\n    background-color: var(--grvsc-line-highlighted-background-color, transparent);\n    box-shadow: inset var(--grvsc-line-highlighted-border-width, 4px) 0 0 0 var(--grvsc-line-highlighted-border-color, transparent);\n  }\n  \n</style>","frontmatter":{"date":"January 27, 2023","updated_date":null,"description":"Cybercriminals are resourceful and innovative creatures who constantly develop new ways to exploit businesses and customer information to reap benefits. While every organization is aware of the potential threats, they are equally unaware of the uncommon attacks that could severely impact their overall cybersecurity posture.","title":"7 Uncommon Cyber Attacks in 2023: Why Your Organization Needs To Be Ready  For The Worst-Case Scenarios","tags":["cybersecurity","identity management","cyberattacks"],"pinned":null,"coverImage":{"childImageSharp":{"fluid":{"aspectRatio":1.639344262295082,"src":"/static/35f9202aadf4e8e8ff3e5dddbdf07413/33aa5/uncommon.jpg","srcSet":"/static/35f9202aadf4e8e8ff3e5dddbdf07413/f836f/uncommon.jpg 200w,\n/static/35f9202aadf4e8e8ff3e5dddbdf07413/2244e/uncommon.jpg 400w,\n/static/35f9202aadf4e8e8ff3e5dddbdf07413/33aa5/uncommon.jpg 768w","sizes":"(max-width: 768px) 100vw, 768px"}}},"author":{"id":"Alok Patidar","github":null,"avatar":null}}}},{"node":{"excerpt":"Introduction Customers are the backbone of every successful SaaS business, regardless of what they do or sell. And while it’s effortless to…","fields":{"slug":"/growth/importance-customer-health-scoring-saas-businesses/"},"html":"<h2 id=\"introduction\" style=\"position:relative;\"><a href=\"#introduction\" aria-label=\"introduction permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>Introduction</h2>\n<p>Customers are the backbone of every successful SaaS business, regardless of what they do or sell. And while it’s effortless to get a handful of happy customers who will be vocal supporters of your brand, the real challenge is to keep them loyal over time and add new ones. </p>\n<p>Here’s why a customer health score for SaaS business is essential.</p>\n<p>A customer health score is a metric used by organizations to determine whether customers are healthy or at risk of churn. Based on the score of the individual customer, <a href=\"https://blog.loginradius.com/growth/how-customer-retention-can-help-businesses-grow/\">retention strategies</a> are implemented. </p>\n<p>A few years back, giving a big spin to the digital transformation bandwagon was sufficient to attract plenty of investors. Today, it’s deemed just as crucial for businesses to ensure their bottom lines remain healthy to ensure growth and success in the long term. </p>\n<h2 id=\"what-is-customer-health-scoring-for-saas-why-is-it-important-now-more-than-ever-before\" style=\"position:relative;\"><a href=\"#what-is-customer-health-scoring-for-saas-why-is-it-important-now-more-than-ever-before\" aria-label=\"what is customer health scoring for saas why is it important now more than ever before permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>What is Customer Health Scoring for SaaS? Why is it Important Now More than Ever Before?</h2>\n<p>Customer health scoring determines whether a customer is healthy or at risk of churn. Based on the score of individual customers, retention strategies are implemented. Let’s uncover the aspects of SaaS scoring for businesses and how it helps minimize customer churn rates.</p>\n<p>In most cases, a customer health score is calculated by evaluating the following:</p>\n<ul>\n<li><strong>Customer Behavior:</strong> How often have they used your product in the past 30 days? Are they using it more than others? If not, what stops them from using it more frequently?</li>\n<li><strong>Customer Engagement:</strong> Do they engage with you on social media? Do they share their experience using your product with others? Are they happy with the service you provide?</li>\n<li><strong>Customer Loyalty:</strong> How much do they spend on your product in total? Do they share value for money with others when talking about your product?</li>\n</ul>\n<p>Customer health scoring is essential for SaaS businesses because it allows them to keep close tabs on the health of their customers.</p>\n<p>This is so important because there's neck-to-neck competition in every industry, and customers have endless options to choose from.</p>\n<p>If you're not paying attention to your customer's health, you could take advantage of the chance to win over a new customer or retain an existing one.</p>\n<h2 id=\"how-to-measure-customer-health-score-for-your-saas-business\" style=\"position:relative;\"><a href=\"#how-to-measure-customer-health-score-for-your-saas-business\" aria-label=\"how to measure customer health score for your saas business permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>How to Measure Customer Health Score for Your SaaS Business?</h2>\n<p>It’s always a great decision to take timely action to increase your customer retention rates. Here’s the list of aspects to consider for measuring customer health scores for your SaaS business:</p>\n<h3 id=\"1--analyzing-and-working-on-customer-churn-rate\" style=\"position:relative;\"><a href=\"#1--analyzing-and-working-on-customer-churn-rate\" aria-label=\"1  analyzing and working on customer churn rate permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>#1.  Analyzing and Working on Customer Churn Rate</h3>\n<p>The churn rate is the percentage of users who cancel their subscription or stop using your product within a given period. This is a way to measure how many people are leaving your product and how many are staying.  </p>\n<p>A high churn rate means more people are leaving than sticking with your product, which could mean they're unhappy with it. A low churn rate means that people are sticking around and not canceling their subscriptions as often, which is a good sign!</p>\n<p>Here’s what you need to do to improve your churn rate: </p>\n<ul>\n<li>Reach customers for feedback</li>\n<li>Offer discounts and incentives</li>\n<li>Improvise based on user feedback </li>\n<li>Improve customer support</li>\n</ul>\n<h3 id=\"2-customer-engagement--the-key-to-enhance-customer-health-score\" style=\"position:relative;\"><a href=\"#2-customer-engagement--the-key-to-enhance-customer-health-score\" aria-label=\"2 customer engagement  the key to enhance customer health score permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>#2. Customer Engagement- The Key to Enhance Customer Health Score</h3>\n<p><a href=\"https://blog.loginradius.com/growth/consumer-management-to-consumer-engagement/\">Customer engagement</a> is the degree to which a customer interacts with your product/service. To ensure a high customer health score, you must have a high level of customer engagement. </p>\n<p>This means that your customers are using your product/service, logging into your product/service, and reaching out to customer support when they need help.</p>\n<p>You can easily track these aspects by following how often users log in, use the product/service, or reach out to customer support. These three things will tell you a lot about how engaged your customers are with your brand.</p>\n<h3 id=\"3-keeping-track-of-support-tickets\" style=\"position:relative;\"><a href=\"#3-keeping-track-of-support-tickets\" aria-label=\"3 keeping track of support tickets permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>#3. Keeping Track of Support Tickets</h3>\n<p>Support tickets are an essential part of your customer health score. They can be the deciding factor in whether or not you get a good score.</p>\n<p>When it comes to supporting tickets, we look at the number of tickets opened for the length of time between the opening of one key and another (e.g., if a customer has been opening new tickets every day for over a week, there probably needs to be something wrong). </p>\n<p>What type of ticket is opened (e.g., if we see that someone is opening a lot of general questions and a few specific ones, it's likely they're frustrated with our product)? </p>\n<p>Keeping track of these kinds of tickets could quickly help you improve your product/services to a great extent, contributing to enhanced customer health scores. </p>\n<h2 id=\"to-conclude\" style=\"position:relative;\"><a href=\"#to-conclude\" aria-label=\"to conclude permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>To Conclude</h2>\n<p>Customer health Scoring aims to efficiently and accurately analyze your customers' health. It's a great way to keep track of everyone. </p>\n<p>However, you can't simply add it as another feature and hope it'll work out magically like that. Every SaaS company requires customized solutions for their unique challenges, and hence, there's no one-size-fits-all approach for business owners. </p>\n<p>You must understand that customer health scoring is a long-term investment with high returns.</p>\n<p><a href=\"https://www.loginradius.com/book-a-demo/\"><span\n      class=\"gatsby-resp-image-wrapper\"\n      style=\"position: relative; display: block; margin-left: auto; margin-right: auto; max-width: 768px; \"\n    >\n      <span\n    class=\"gatsby-resp-image-background-image\"\n    style=\"padding-bottom: 30.307692307692307%; position: relative; bottom: 0; left: 0; background-image: url('data:image/png;base64,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'); background-size: cover; display: block;\"\n  ></span>\n  <img\n        class=\"gatsby-resp-image-image\"\n        alt=\"book-a-demo-loginradius\"\n        title=\"book-a-demo-loginradius\"\n        src=\"/static/fcc4c4b5dc38cc4528f99d09480f4eb2/e5715/book-a-demo-loginradius.png\"\n        srcset=\"/static/fcc4c4b5dc38cc4528f99d09480f4eb2/a6d36/book-a-demo-loginradius.png 650w,\n/static/fcc4c4b5dc38cc4528f99d09480f4eb2/e5715/book-a-demo-loginradius.png 768w,\n/static/fcc4c4b5dc38cc4528f99d09480f4eb2/63ff0/book-a-demo-loginradius.png 2887w\"\n        sizes=\"(max-width: 768px) 100vw, 768px\"\n        style=\"width:100%;height:100%;margin:0;vertical-align:middle;position:absolute;top:0;left:0;\"\n        loading=\"lazy\"\n      />\n    </span></a></p>\n<style class=\"grvsc-styles\">\n  .grvsc-container {\n    overflow: auto;\n    -webkit-overflow-scrolling: touch;\n    padding-top: 1rem;\n    padding-top: var(--grvsc-padding-top, var(--grvsc-padding-v, 1rem));\n    padding-bottom: 1rem;\n    padding-bottom: var(--grvsc-padding-bottom, var(--grvsc-padding-v, 1rem));\n    border-radius: 8px;\n    border-radius: var(--grvsc-border-radius, 8px);\n    font-feature-settings: normal;\n  }\n  \n  .grvsc-code {\n    display: inline-block;\n    min-width: 100%;\n  }\n  \n  .grvsc-line {\n    display: inline-block;\n    box-sizing: border-box;\n    width: 100%;\n    padding-left: 1.5rem;\n    padding-left: var(--grvsc-padding-left, var(--grvsc-padding-h, 1.5rem));\n    padding-right: 1.5rem;\n    padding-right: var(--grvsc-padding-right, var(--grvsc-padding-h, 1.5rem));\n  }\n  \n  .grvsc-line-highlighted {\n    background-color: var(--grvsc-line-highlighted-background-color, transparent);\n    box-shadow: inset var(--grvsc-line-highlighted-border-width, 4px) 0 0 0 var(--grvsc-line-highlighted-border-color, transparent);\n  }\n  \n</style>","frontmatter":{"date":"January 19, 2023","updated_date":null,"description":"A customer health score is an organization's metric to determine whether customers are healthy or at risk of churn. Based on the score of the individual customer, retention strategies are implemented.","title":"How Important is Customer Health Scoring for SaaS Business?","tags":["saas","customer retention","customer behavior"],"pinned":null,"coverImage":{"childImageSharp":{"fluid":{"aspectRatio":1.7241379310344827,"src":"/static/b679753b783994b3ac16a2dcfb8d009b/14b42/saas-score.jpg","srcSet":"/static/b679753b783994b3ac16a2dcfb8d009b/f836f/saas-score.jpg 200w,\n/static/b679753b783994b3ac16a2dcfb8d009b/2244e/saas-score.jpg 400w,\n/static/b679753b783994b3ac16a2dcfb8d009b/14b42/saas-score.jpg 800w,\n/static/b679753b783994b3ac16a2dcfb8d009b/47498/saas-score.jpg 1200w,\n/static/b679753b783994b3ac16a2dcfb8d009b/0f843/saas-score.jpg 1382w","sizes":"(max-width: 800px) 100vw, 800px"}}},"author":{"id":"Yash Rathi","github":"yashrathi29","avatar":null}}}},{"node":{"excerpt":"Introduction In a world where cloud adoption is quickly becoming the new normal, enterprises are quickly putting their best foot forward in…","fields":{"slug":"/identity/what-is-identity-modernization/"},"html":"<h2 id=\"introduction\" style=\"position:relative;\"><a href=\"#introduction\" aria-label=\"introduction permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>Introduction</h2>\n<p>In a world where cloud adoption is quickly becoming the new normal, enterprises are quickly putting their best foot forward in adopting cloud-based identity management solutions. </p>\n<p>And when it comes to <a href=\"https://blog.loginradius.com/identity/identity-modernization-business-success-2022/\">identity modernization</a>, it’s swiftly becoming the need of the hour! </p>\n<p>Identity modernization could be defined as shifting from managing identities through on-premises identity providers to a cloud-based identity management solution. </p>\n<p>Moreover, it could also be a shift from one cloud to multiple clouds. </p>\n<p>However, the biggest question is - does my business need to worry about the latest trends in the identity management landscape, especially for identity modernization?</p>\n<p>To answer this question, let’s explore what <a href=\"https://blog.loginradius.com/identity/scale-business-with-identity-management/\">identity management</a> means to modern businesses and how enterprises can leverage the true potential of cloud-based identity management solutions. </p>\n<h2 id=\"identity-modernization-and-security--what-you-shouldnt-ignore\" style=\"position:relative;\"><a href=\"#identity-modernization-and-security--what-you-shouldnt-ignore\" aria-label=\"identity modernization and security  what you shouldnt ignore permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>Identity Modernization and Security- What You Shouldn’t Ignore</h2>\n<p>Though businesses have been leveraging identity management solutions for decades, certain challenges pertaining to identity security and user experience raise the demand for a modern infrastructure to handle complex identity ecosystems. </p>\n<p>Also, with the sudden move to the cloud and rapid SaaS adoption, things became more complicated considering identity management. And the legacy, on-premises infrastructure with built-in identity and access management systems became impotent against increasing cloud threats. </p>\n<p>Moreover, the paradigm shift to remote working ecosystems has increased the risk of identity thefts and compromised accounts since cybercriminals could easily bypass frail layers of security, especially when users are remotely connected to a single network. </p>\n<p>Hence, the need for identity modernization becomes more crucial. </p>\n<p>Identity modernization is the process of shifting from conventional on-premise identity systems to a cloud-based identity management system that helps reinforce overall identity security against modern threat vectors. </p>\n<p><a href=\"https://www.loginradius.com/resource/overcome-the-nightmare-of-on-prem-deployment-move-to-cloud/\"><span\n      class=\"gatsby-resp-image-wrapper\"\n      style=\"position: relative; display: block; margin-left: auto; margin-right: auto; max-width: 768px; \"\n    >\n      <span\n    class=\"gatsby-resp-image-background-image\"\n    style=\"padding-bottom: 30.307692307692307%; position: relative; bottom: 0; left: 0; background-image: url('data:image/png;base64,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'); background-size: cover; display: block;\"\n  ></span>\n  <img\n        class=\"gatsby-resp-image-image\"\n        alt=\"wp-nightmare\"\n        title=\"wp-nightmare\"\n        src=\"/static/b25bb1b940ec51b981dfbb13fafcc517/e5715/wp-nightmare.png\"\n        srcset=\"/static/b25bb1b940ec51b981dfbb13fafcc517/a6d36/wp-nightmare.png 650w,\n/static/b25bb1b940ec51b981dfbb13fafcc517/e5715/wp-nightmare.png 768w,\n/static/b25bb1b940ec51b981dfbb13fafcc517/81501/wp-nightmare.png 2886w\"\n        sizes=\"(max-width: 768px) 100vw, 768px\"\n        style=\"width:100%;height:100%;margin:0;vertical-align:middle;position:absolute;top:0;left:0;\"\n        loading=\"lazy\"\n      />\n    </span></a></p>\n<p>While most businesses have already put their best foot forward in adopting robust cloud-based identity management solutions, many are just wondering and waiting for a breach to change their decision. </p>\n<h2 id=\"how-to-make-the-big-move-to-identity-modernization\" style=\"position:relative;\"><a href=\"#how-to-make-the-big-move-to-identity-modernization\" aria-label=\"how to make the big move to identity modernization permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>How to Make the Big Move to Identity Modernization?</h2>\n<p>We’ve learned how identity modernization is becoming an absolute necessity considering the current threat landscape. But the big question is- how to make the big move to modernize identity management. </p>\n<p>And here’s where the critical role of a reliable cloud-based customer identity and access management solution (CIAM) like LoginRadius comes into play!</p>\n<p>With <a href=\"https://www.loginradius.com/\">LoginRadius CIAM</a>, businesses can quickly ensure they’re on the right track to secure billions of customer identities and at the same time, deliver a flawless customer experience across multiple platforms and touch points. </p>\n<p>Here’s what LoginRadius CIAM offers: </p>\n<h3 id=\"1-robust-industry-standards\" style=\"position:relative;\"><a href=\"#1-robust-industry-standards\" aria-label=\"1 robust industry standards permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>#1. Robust Industry Standards</h3>\n<p>The LoginRadius APIs use OpenID Connect (OAuth 2.0 protocol) technology—the same industry standard used by Google and LinkedIn. </p>\n<p>What’s more, our technology partners, Microsoft Azure, and Amazon Web Services host our application, providing data protection with a built-in system-wide failover process.</p>\n<h3 id=\"2-legal-compliances\" style=\"position:relative;\"><a href=\"#2-legal-compliances\" aria-label=\"2 legal compliances permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>#2. Legal Compliances</h3>\n<p>When it comes to information security, our legal team ensures that the LoginRadius Identity Platform adheres to strict and updated government regulations, compliances, and policies. </p>\n<p>The LoginRadius Cloud Directory protects all customer information while providing consent and management tools for worry-free privacy compliance.</p>\n<h3 id=\"3-zero-trust-model\" style=\"position:relative;\"><a href=\"#3-zero-trust-model\" aria-label=\"3 zero trust model permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>#3. Zero Trust Model</h3>\n<p>How should an organization protect the privacy and security of its consumer information? Users may be misusing their account verification. It's in these cases that the <a href=\"https://blog.loginradius.com/identity/beginners-guide-zero-trust-security/\">Zero Trust Model</a> works.</p>\n<p>The LoginRadius’ Zero Trust Model ensures that no user can be trusted, and verification is no longer an option. It supports the theory that all users need to be authenticated, authorized, and verified at regular intervals to ensure they can be trusted with the data in any business hierarchy.</p>\n<h2 id=\"to-conclude\" style=\"position:relative;\"><a href=\"#to-conclude\" aria-label=\"to conclude permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>To Conclude</h2>\n<p>Identity modernization can help bring about a new era of security and transparency that will make businesses more secure, allow them to provide better services to their customers, ensure that identity theft is minimized, and leave a positive impression on consumers.</p>\n<p>Choosing a robust identity management solution like LoginRadius CIAM helps you put identity modernization to work for you today, and reap the rewards of increased security, increased customer confidence, and a future-proofed business that stands ahead of the curve when it comes to compliant data security.</p>\n<p><a href=\"https://www.loginradius.com/book-a-demo/\"><span\n      class=\"gatsby-resp-image-wrapper\"\n      style=\"position: relative; display: block; margin-left: auto; margin-right: auto; max-width: 768px; \"\n    >\n      <span\n    class=\"gatsby-resp-image-background-image\"\n    style=\"padding-bottom: 30.307692307692307%; position: relative; bottom: 0; left: 0; background-image: url('data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAABQAAAAGCAYAAADDl76dAAAACXBIWXMAAAsSAAALEgHS3X78AAABdElEQVQY002RO0/CUBzFG6PtbZWHCAmRmBB5P8vDII9SSC0omog4oAEGjZMO6OKEuLjoJ2Fx0cSBwUQnXZxcHPwux38LJA7nNvfec8+5v1tOCCiwpbbhye2BxbYgBMtgIRVioDRRsARGXxZUzLlEHmehBaesQ4rrEMPViYf2DR9nDGKkChbVICVqsMt1WJI1sHCFwhUsUIFohJH49TxECvRUjhDW2mAbB5iP6hB8hUkhiRPN5KIZYJdrsEYrcCSpmQqMm6/m9ylUhSulY7N5ivROB3L9GOlGF3Ktbc4zuz341UPw/uIk0ESbBjoSGlYIx8BfzjSwVmyCEYEUUmCPa3Bnd+hwC75yC95S05SxbolU/iEbOCFCpDexEfIioTNCNd6Tp6IlMnNuGeeDe3z//OLx5RWj5zFGT2O8fXxh/P4Ja6w6vSEFCnTIlW2YiDzhzX7ATFKojDlvjpBPcDF4QPdyiG5/iE7/BmfXd+hd3VKpCoG8fzxWw2+c+yTpAAAAAElFTkSuQmCC'); background-size: cover; display: block;\"\n  ></span>\n  <img\n        class=\"gatsby-resp-image-image\"\n        alt=\"book-a-demo-loginradius\"\n        title=\"book-a-demo-loginradius\"\n        src=\"/static/fcc4c4b5dc38cc4528f99d09480f4eb2/e5715/book-a-demo-loginradius.png\"\n        srcset=\"/static/fcc4c4b5dc38cc4528f99d09480f4eb2/a6d36/book-a-demo-loginradius.png 650w,\n/static/fcc4c4b5dc38cc4528f99d09480f4eb2/e5715/book-a-demo-loginradius.png 768w,\n/static/fcc4c4b5dc38cc4528f99d09480f4eb2/63ff0/book-a-demo-loginradius.png 2887w\"\n        sizes=\"(max-width: 768px) 100vw, 768px\"\n        style=\"width:100%;height:100%;margin:0;vertical-align:middle;position:absolute;top:0;left:0;\"\n        loading=\"lazy\"\n      />\n    </span></a></p>\n<style class=\"grvsc-styles\">\n  .grvsc-container {\n    overflow: auto;\n    -webkit-overflow-scrolling: touch;\n    padding-top: 1rem;\n    padding-top: var(--grvsc-padding-top, var(--grvsc-padding-v, 1rem));\n    padding-bottom: 1rem;\n    padding-bottom: var(--grvsc-padding-bottom, var(--grvsc-padding-v, 1rem));\n    border-radius: 8px;\n    border-radius: var(--grvsc-border-radius, 8px);\n    font-feature-settings: normal;\n  }\n  \n  .grvsc-code {\n    display: inline-block;\n    min-width: 100%;\n  }\n  \n  .grvsc-line {\n    display: inline-block;\n    box-sizing: border-box;\n    width: 100%;\n    padding-left: 1.5rem;\n    padding-left: var(--grvsc-padding-left, var(--grvsc-padding-h, 1.5rem));\n    padding-right: 1.5rem;\n    padding-right: var(--grvsc-padding-right, var(--grvsc-padding-h, 1.5rem));\n  }\n  \n  .grvsc-line-highlighted {\n    background-color: var(--grvsc-line-highlighted-background-color, transparent);\n    box-shadow: inset var(--grvsc-line-highlighted-border-width, 4px) 0 0 0 var(--grvsc-line-highlighted-border-color, transparent);\n  }\n  \n</style>","frontmatter":{"date":"January 19, 2023","updated_date":null,"description":"Identity modernization could be defined as shifting from managing identities through on-premises identity providers to a cloud-based identity management solution. Moreover, it could also be a shift from one cloud to multiple clouds. Read this insightful post to understand more about identity modernization benefits for modern businesses.","title":"Identity Modernization: What Is It & Why Should You Care?","tags":["Identity management","identity modernization","identity security"],"pinned":null,"coverImage":{"childImageSharp":{"fluid":{"aspectRatio":1.9607843137254901,"src":"/static/aa4c9290570c32029c8113a64e66b51b/33aa5/id-mod.jpg","srcSet":"/static/aa4c9290570c32029c8113a64e66b51b/f836f/id-mod.jpg 200w,\n/static/aa4c9290570c32029c8113a64e66b51b/2244e/id-mod.jpg 400w,\n/static/aa4c9290570c32029c8113a64e66b51b/33aa5/id-mod.jpg 768w","sizes":"(max-width: 768px) 100vw, 768px"}}},"author":{"id":"Rakesh Soni","github":"oyesoni","avatar":"rakesh-soni.jpg"}}}}]},"markdownRemark":{"excerpt":"Identity is evolving, and developers are at the forefront of this transformation. Every day brings a new learning—adapting to new standards…","fields":{"slug":"/identity/developer-first-identity-provider-loginradius/"},"html":"<p>Identity is evolving, and developers are at the forefront of this transformation. Every day brings a new learning—adapting to new standards and refining approaches to building secure, seamless experiences.</p>\n<p>We’re here to support developers on that journey. We know how important simplicity, efficiency, and well-structured documentation are when working with identity and access management solutions. That’s why we’ve redesigned the <a href=\"https://www.loginradius.com/\">LoginRadius website</a>—to be faster, more intuitive, and developer-first in every way.</p>\n<p>The goal? Having them spend less time searching and more time building.</p>\n<h2 id=\"whats-new-and-improved-on-the-loginradius-website\" style=\"position:relative;\"><a href=\"#whats-new-and-improved-on-the-loginradius-website\" aria-label=\"whats new and improved on the loginradius website permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>What’s New and Improved on the LoginRadius Website?</h2>\n<p>LoginRadius’ vision is to give developers a product that simplifies identity management so they can focus on building, deploying, and scaling their applications. To enhance this experience, we’ve spent the last few months redesigning our interface— making navigation more intuitive and reassuring that essential resources are easily accessible.</p>\n<p>Here’s a closer look at what’s new and why it’s important:</p>\n<h3 id=\"a-developer-friendly-dark-theme\" style=\"position:relative;\"><a href=\"#a-developer-friendly-dark-theme\" aria-label=\"a developer friendly dark theme permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>A Developer-Friendly Dark Theme</h3>\n<p><img src=\"/f46881583c7518a93bb24e94c32320de/a-developer-friendly-dark-theme.webp\" alt=\"This image shows how LoginRadius offers several authentication methods like traditional login, social login, passwordless login, passkeys and more in a dark mode.\">    </p>\n<p>Developers spend long hours working in dark-themed IDEs and terminals, so we’ve designed the LoginRadius experience to be developer-friendly and align with that preference.</p>\n<p>The new dark mode reduces eye strain, enhances readability, and provides a seamless transition between a coding environment and our platform. Our new design features a clean, modern aesthetic with a consistent color scheme and Barlow typography, ensuring better readability. High-quality graphics and icons are thoughtfully placed to enhance the content without adding visual clutter.</p>\n<p>So, whether you’re navigating our API docs or configuring authentication into your system, our improved interface will make those extended development hours more comfortable and efficient.</p>\n<h3 id=\"clear-categorization-for-loginradius-capabilities\" style=\"position:relative;\"><a href=\"#clear-categorization-for-loginradius-capabilities\" aria-label=\"clear categorization for loginradius capabilities permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>Clear Categorization for LoginRadius Capabilities</h3>\n<p><img src=\"/e5358b82be414940f3fb146013845933/capabilities.webp\" alt=\"This image shows a breakdown of all the LoginRadius CIAM capabilities, including authentication, security, UX, scalability and multi-brand management.\"></p>\n<p>We’ve restructured our website to provide a straightforward breakdown of our customer identity and access management platform capabilities, helping you quickly find what you need:</p>\n<ul>\n<li>Authentication: Easily understand <a href=\"https://www.loginradius.com/blog/identity/authentication-option-for-your-product/\">how to choose the right login method</a>, from traditional passwords and OTPs to social login, federated SSO, and passkeys with few lines of code.</li>\n<li>Security: Implement no-code security features like bot detection, IP throttling, breached password alerts, DDoS protection, and adaptive MFA to safeguard user accounts.</li>\n<li>User Experience: Leverage AI builder, hosted pages, and drag-and-drop workflows to create smooth, branded sign-up and login experiences.</li>\n<li>High Performance &#x26; Scalability: Confidently scale with sub-100ms API response times, 100% uptime, 240K+ RPS, and 28+ global data center regions.</li>\n<li>Multi-Brand Management: Efficiently manage multiple identity apps, choosing isolated or shared data stores based on your brand’s unique needs.</li>\n</ul>\n<p>This structured layout ensures you can quickly understand each capability and how it integrates into your identity ecosystem.</p>\n<h3 id=\"developer-first-navigation\" style=\"position:relative;\"><a href=\"#developer-first-navigation\" aria-label=\"developer first navigation permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>Developer-First Navigation</h3>\n<p><img src=\"/a8c155c2b6faf3d5f4b4de4e2b14d763/developers-menu.webp\" alt=\"This image shows the LoginRadius menu bar, highlighting the developer dropdown.\">   </p>\n<p>We’ve been analyzing developer workflows to identify how you access key resources. That’s why we redesigned our navigation with one goal in mind: to reduce clicks and make essential resources readily available.</p>\n<p>The new LoginRadius structure puts APIs, SDKs, and integration guides right at the menu bar under the Developers dropdown so you can get started faster. Our Products, Solutions, and Customer Services are also clearly categorized, helping development teams quickly find the right tools and make informed decisions.</p>\n<h3 id=\"quick-understanding-of-integration-benefits\" style=\"position:relative;\"><a href=\"#quick-understanding-of-integration-benefits\" aria-label=\"quick understanding of integration benefits permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>Quick Understanding of Integration Benefits</h3>\n<p><img src=\"/b2f9a964a2da0ea83e2f8596b833bba7/we-support-your-tech-stack.webp\" alt=\"This image shows a list of popular programming languages and frameworks offered by LoginRadius.\"></p>\n<p>Developers now have a clear view of the tech stack available with LoginRadius, designed to support diverse business needs.</p>\n<p>Our platform offers pre-built SDKs for Node.js, Python, Java, and more, making CIAM integration seamless across popular programming languages and frameworks.</p>\n<h2 id=\"over-to-you-now\" style=\"position:relative;\"><a href=\"#over-to-you-now\" aria-label=\"over to you now permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>Over to You Now!</h2>\n<p>Check out our <a href=\"https://www.loginradius.com/\">revamped LoginRadius website</a> and see how the improved experience makes it easier to build, scale, and secure your applications.</p>\n<p>Do not forget to explore the improved navigation and API documentation, and get started with our free trial today. We’re excited to see what you’ll build with LoginRadius!</p>\n<style class=\"grvsc-styles\">\n  .grvsc-container {\n    overflow: auto;\n    -webkit-overflow-scrolling: touch;\n    padding-top: 1rem;\n    padding-top: var(--grvsc-padding-top, var(--grvsc-padding-v, 1rem));\n    padding-bottom: 1rem;\n    padding-bottom: var(--grvsc-padding-bottom, var(--grvsc-padding-v, 1rem));\n    border-radius: 8px;\n    border-radius: var(--grvsc-border-radius, 8px);\n    font-feature-settings: normal;\n  }\n  \n  .grvsc-code {\n    display: inline-block;\n    min-width: 100%;\n  }\n  \n  .grvsc-line {\n    display: inline-block;\n    box-sizing: border-box;\n    width: 100%;\n    padding-left: 1.5rem;\n    padding-left: var(--grvsc-padding-left, var(--grvsc-padding-h, 1.5rem));\n    padding-right: 1.5rem;\n    padding-right: var(--grvsc-padding-right, var(--grvsc-padding-h, 1.5rem));\n  }\n  \n  .grvsc-line-highlighted {\n    background-color: var(--grvsc-line-highlighted-background-color, transparent);\n    box-shadow: inset var(--grvsc-line-highlighted-border-width, 4px) 0 0 0 var(--grvsc-line-highlighted-border-color, transparent);\n  }\n  \n</style>","frontmatter":{"date":"February 21, 2025","updated_date":null,"description":"LoginRadius’ vision is to give developers a product that simplifies identity management so they can focus on building, deploying, and scaling their applications. To enhance this experience, we’ve redesigned our website interface, making navigation more intuitive and reassuring that essential resources are easily accessible.","title":"Revamped & Ready: Introducing the New Developer-First LoginRadius Website","tags":["Developer tools","API","Identity Management","User Authentication"],"pinned":true,"coverImage":{"childImageSharp":{"fluid":{"aspectRatio":1.7857142857142858,"src":"/static/80b4e4fbe176a10a327d273504607f32/58556/hero-section.webp","srcSet":"/static/80b4e4fbe176a10a327d273504607f32/61e93/hero-section.webp 200w,\n/static/80b4e4fbe176a10a327d273504607f32/1f5c5/hero-section.webp 400w,\n/static/80b4e4fbe176a10a327d273504607f32/58556/hero-section.webp 800w,\n/static/80b4e4fbe176a10a327d273504607f32/99238/hero-section.webp 1200w,\n/static/80b4e4fbe176a10a327d273504607f32/7c22d/hero-section.webp 1600w,\n/static/80b4e4fbe176a10a327d273504607f32/1258b/hero-section.webp 2732w","sizes":"(max-width: 800px) 100vw, 800px"}}},"author":{"id":"Rakesh Soni","github":"oyesoni","avatar":"rakesh-soni.jpg"}}}},"pageContext":{"limit":6,"skip":162,"currentPage":28,"type":"///","numPages":161,"pinned":"ee8a4479-3471-53b1-bf62-d0d8dc3faaeb"}},"staticQueryHashes":["1171199041","1384082988","2100481360","23180105","528864852"]}