{"componentChunkName":"component---src-templates-blog-list-template-js","path":"/growth/17","result":{"data":{"allMarkdownRemark":{"edges":[{"node":{"excerpt":"Introduction With the changing business landscape in the modern digital world, delivering frictionless experiences to consumers isn’t a…","fields":{"slug":"/growth/role-of-frictionless-payments-for-businesses/"},"html":"<h2 id=\"introduction\" style=\"position:relative;\"><a href=\"#introduction\" aria-label=\"introduction permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>Introduction</h2>\n<p>With the changing business landscape in the modern digital world, delivering frictionless experiences to consumers isn’t a luxury anymore; it’s essential. </p>\n<p>Whether we talk about e-commerce platforms offering a seamless consumer journey from beginning to checkout or SaaS companies delivering rich experiences on their platforms, consumers always expect better experiences from beginning to end. </p>\n<p>Hence, the brands that fail to deliver a frictionless and smooth user experience cannot compete in the ever-expanding global online marketplace. </p>\n<p>However, when it comes to frictionless payments, most brands ignore that a bit of hustle in the overall payment process could encourage their users to switch. </p>\n<p>Businesses need to consider the growing expectations of their users about frictionless payments and must include frictionless payments while crafting a great customer experience. </p>\n<p>Let’s dig deeper into this and understand why frictionless payments matter today more than ever before, especially for business owners and marketers. </p>\n<h2 id=\"what-are-frictionless-payments-why-does-it-matter-now\" style=\"position:relative;\"><a href=\"#what-are-frictionless-payments-why-does-it-matter-now\" aria-label=\"what are frictionless payments why does it matter now permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>What are Frictionless Payments? Why Does it Matter Now?</h2>\n<p>Gone are the days when you had to swipe your card or enter the card details manually each time you needed to purchase stuff; users prefer quick and easy modes of payments, whether offline or online.  </p>\n<p>Users now accept modern payment methods that involve less hustle while paying online or offline, including contactless debit/credit cards or payment processing through one-time passwords since these methods are pretty convenient to use. </p>\n<p>However, when we talk from a business perspective, these frictionless payment methods are more relevant to business owners and marketers since consumers don’t need to squander their precious time in the hustle and bustle while filling out forms and sharing details. </p>\n<p>Hence, if a website or mobile app offers an <a href=\"https://www.loginradius.com/customer-experience-solutions/\">excellent user experience</a> coupled with great products/services but lacks a frictionless experience while users checkout, it may lose its potential customers in the blink of an eye. </p>\n<p>Undoubtedly, a smooth checkout journey is a key to conversion and sales, which sales and marketing executives need to understand quickly. </p>\n<p>Let’s know why they need to quickly put their best foot forward in incorporating a seamless payment experience into their platform. </p>\n<h3 id=\"1-minimized-cart-abandonment\" style=\"position:relative;\"><a href=\"#1-minimized-cart-abandonment\" aria-label=\"1 minimized cart abandonment permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>#1. Minimized cart abandonment</h3>\n<p>One of the most significant advantages of delivering frictionless payment options is that it simplifies the checkout process, eventually preventing cart abandonment. </p>\n<p>A complicated checkout process is why most shoppers abandon their cart and switch since they don’t wish to squander their time and lose trust in the brand. </p>\n<h3 id=\"2-great-user-experience\" style=\"position:relative;\"><a href=\"#2-great-user-experience\" aria-label=\"2 great user experience permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>#2. Great user experience</h3>\n<p>Admit it; a great user experience is paramount for online business success in today’s modern digital world. However, frictionless payment methods add more convenience to shoppers’ experience. </p>\n<p>Users need not enter their card details or provide pins every time they shop from the same platform. Instead, they can use different authentication methods, including a fingerprint that completes payment in a fraction of seconds. </p>\n<p><a href=\"https://www.loginradius.com/resource/making-customers-feel-seen-in-an-omnichannel-world/\"><span\n      class=\"gatsby-resp-image-wrapper\"\n      style=\"position: relative; display: block; margin-left: auto; margin-right: auto; max-width: 768px; \"\n    >\n      <span\n    class=\"gatsby-resp-image-background-image\"\n    style=\"padding-bottom: 30.307692307692307%; position: relative; bottom: 0; left: 0; background-image: url('data:image/png;base64,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'); background-size: cover; display: block;\"\n  ></span>\n  <img\n        class=\"gatsby-resp-image-image\"\n        alt=\"EB-omnichannel\"\n        title=\"EB-omnichannel\"\n        src=\"/static/9c10ee07ea3f0659f165bfe4811166fe/e5715/EB-omnichannel.png\"\n        srcset=\"/static/9c10ee07ea3f0659f165bfe4811166fe/a6d36/EB-omnichannel.png 650w,\n/static/9c10ee07ea3f0659f165bfe4811166fe/e5715/EB-omnichannel.png 768w,\n/static/9c10ee07ea3f0659f165bfe4811166fe/81501/EB-omnichannel.png 2886w\"\n        sizes=\"(max-width: 768px) 100vw, 768px\"\n        style=\"width:100%;height:100%;margin:0;vertical-align:middle;position:absolute;top:0;left:0;\"\n        loading=\"lazy\"\n      />\n    </span></a></p>\n<h3 id=\"3-better-payment-security\" style=\"position:relative;\"><a href=\"#3-better-payment-security\" aria-label=\"3 better payment security permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>#3. Better payment security</h3>\n<p>Since digital payments are more secure than traditional credit cards or cash payments, leveraging a token-based payment method can reinforce overall payment security. </p>\n<p>Online shopping platforms save a user’s billing information for their next quick automatic payment and authenticate them through a <a href=\"https://www.loginradius.com/blog/identity/pros-cons-token-authentication/\">token-based authentication</a> for speedy payment processing. </p>\n<p>The token-based authentication improves the shopping experience and eventually minimizes the steps in the overall payment method. </p>\n<h3 id=\"4-increased-brand-reliability\" style=\"position:relative;\"><a href=\"#4-increased-brand-reliability\" aria-label=\"4 increased brand reliability permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>#4. Increased brand reliability</h3>\n<p>Brands offering hassle-free and quick payment options are always admired by users who are sure of what they want and don’t wish to squander their time in providing payment details again and again. </p>\n<p>Most buyers prefer shopping from the same brand if they are treated well in the first place. And frictionless payments coupled with a great user experience is undoubtedly the icing on the cake. </p>\n<p>Brands can quickly build trust in users and enhance their conversion by offering payment options that are secure, convenient, and quick. </p>\n<h3 id=\"5-better-marketing-opportunities\" style=\"position:relative;\"><a href=\"#5-better-marketing-opportunities\" aria-label=\"5 better marketing opportunities permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>#5. Better marketing opportunities</h3>\n<p>Many brands promote their products and services but cannot cater to the demands of the modern-age consumers that are already interacting with established brands. And they know what a great user experience is. </p>\n<p>Hence, even if the buyers are in the last stage of the purchase funnel, they switch just because of a poor or outdated payment system. </p>\n<p>On the other hand, market players leverage their user experience during the checkout process to market their products and services and leave an impression on buyers that they can purchase in just a few simple steps. </p>\n<h2 id=\"final-thoughts\" style=\"position:relative;\"><a href=\"#final-thoughts\" aria-label=\"final thoughts permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>Final Thoughts</h2>\n<p>Buyers switching in the last stage of the purchase funnel could be the worst nightmare for any marketer.</p>\n<p>Adding frictionless payment methods to their branding strategy is the need of the hour for every business striving for overall business success. </p>\n<p>Businesses can quickly adopt frictionless payments by leveraging <a href=\"https://www.loginradius.com/blog/identity/authentication-option-for-your-product/\">seamless authentication methods</a> that offer a great experience and eventually reinforce payment security. </p>\n<p><a href=\"https://www.loginradius.com/book-a-demo/\"><span\n      class=\"gatsby-resp-image-wrapper\"\n      style=\"position: relative; display: block; margin-left: auto; margin-right: auto; max-width: 768px; \"\n    >\n      <span\n    class=\"gatsby-resp-image-background-image\"\n    style=\"padding-bottom: 30.307692307692307%; position: relative; bottom: 0; left: 0; background-image: url('data:image/png;base64,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'); background-size: cover; display: block;\"\n  ></span>\n  <img\n        class=\"gatsby-resp-image-image\"\n        alt=\"book-a-demo\"\n        title=\"book-a-demo\"\n        src=\"/static/fcc4c4b5dc38cc4528f99d09480f4eb2/e5715/book-a-demo-loginradius.png\"\n        srcset=\"/static/fcc4c4b5dc38cc4528f99d09480f4eb2/a6d36/book-a-demo-loginradius.png 650w,\n/static/fcc4c4b5dc38cc4528f99d09480f4eb2/e5715/book-a-demo-loginradius.png 768w,\n/static/fcc4c4b5dc38cc4528f99d09480f4eb2/63ff0/book-a-demo-loginradius.png 2887w\"\n        sizes=\"(max-width: 768px) 100vw, 768px\"\n        style=\"width:100%;height:100%;margin:0;vertical-align:middle;position:absolute;top:0;left:0;\"\n        loading=\"lazy\"\n      />\n    </span></a></p>\n<style class=\"grvsc-styles\">\n  .grvsc-container {\n    overflow: auto;\n    -webkit-overflow-scrolling: touch;\n    padding-top: 1rem;\n    padding-top: var(--grvsc-padding-top, var(--grvsc-padding-v, 1rem));\n    padding-bottom: 1rem;\n    padding-bottom: var(--grvsc-padding-bottom, var(--grvsc-padding-v, 1rem));\n    border-radius: 8px;\n    border-radius: var(--grvsc-border-radius, 8px);\n    font-feature-settings: normal;\n  }\n  \n  .grvsc-code {\n    display: inline-block;\n    min-width: 100%;\n  }\n  \n  .grvsc-line {\n    display: inline-block;\n    box-sizing: border-box;\n    width: 100%;\n    padding-left: 1.5rem;\n    padding-left: var(--grvsc-padding-left, var(--grvsc-padding-h, 1.5rem));\n    padding-right: 1.5rem;\n    padding-right: var(--grvsc-padding-right, var(--grvsc-padding-h, 1.5rem));\n  }\n  \n  .grvsc-line-highlighted {\n    background-color: var(--grvsc-line-highlighted-background-color, transparent);\n    box-shadow: inset var(--grvsc-line-highlighted-border-width, 4px) 0 0 0 var(--grvsc-line-highlighted-border-color, transparent);\n  }\n  \n</style>","frontmatter":{"date":"March 11, 2022","updated_date":null,"description":"When it comes to frictionless payments, most brands ignore that a bit of hustle in the overall payment process could encourage their users to switch. Let’s understand why frictionless payments matter today more than ever before, especially for business owners and marketers.","title":"5 Reasons Why Frictionless Payments Matter To Marketers And Business Owners","tags":["omnichannel cx","authentication","user experience","ciam solution"],"pinned":null,"coverImage":{"childImageSharp":{"fluid":{"aspectRatio":1.639344262295082,"src":"/static/50c4eb953bcf88d0755795ce94696d88/33aa5/frictionless-paymt.jpg","srcSet":"/static/50c4eb953bcf88d0755795ce94696d88/f836f/frictionless-paymt.jpg 200w,\n/static/50c4eb953bcf88d0755795ce94696d88/2244e/frictionless-paymt.jpg 400w,\n/static/50c4eb953bcf88d0755795ce94696d88/33aa5/frictionless-paymt.jpg 768w","sizes":"(max-width: 768px) 100vw, 768px"}}},"author":{"id":"Vishal Sharma","github":null,"avatar":null}}}},{"node":{"excerpt":"Since we all now agree that digital transformation is not a choice, we might as well embrace the change and learn how to best adopt it. But…","fields":{"slug":"/growth/7-mistakes-companies-make-during-digital-transformation/"},"html":"<p>Since we all now agree that digital transformation is not a choice, we might as well embrace the change and learn how to best adopt it. But it’s easier said than done, isn’t it? </p>\n<p>According to a report by <a href=\"https://technologymagazine.com/data-and-data-analytics/mckinsey-unlocking-success-digital-transformations\">McKinsey</a>, out of all the companies that <a href=\"https://www.loginradius.com/blog/identity/customer-experience-driving-digital-transformations/\">adopt digital transformation</a>, only 30% taste success. Why do you think this is the case? </p>\n<p>Any type of transformation is a challenge. But digital transformation takes it up a notch. It involves every aspect of your business — people, processes, infrastructure, and customers. There’s simply a lot of room for errors that you cannot afford to make. </p>\n<p>Let’s take a detailed look at some of these common mistakes and what you can do to avoid them. </p>\n<h2 id=\"top-7-mistakes-to-avoid-during-digital-transformation\" style=\"position:relative;\"><a href=\"#top-7-mistakes-to-avoid-during-digital-transformation\" aria-label=\"top 7 mistakes to avoid during digital transformation permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>Top 7 Mistakes to Avoid During Digital Transformation</h2>\n<h3 id=\"1-setting-up-unrealistic-goals-and-expectations\" style=\"position:relative;\"><a href=\"#1-setting-up-unrealistic-goals-and-expectations\" aria-label=\"1 setting up unrealistic goals and expectations permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>1. Setting up unrealistic goals and expectations.</h3>\n<p>Before starting your digital transformation journey, it’s imperative to have a plan, just like all things life. What is it that you want to achieve? Is it to increase your revenue? Is it to reduce time in doing manual tasks? Is it to streamline your process? </p>\n<p>Once you decide your goal, don’t be overly optimistic and set unrealistic timelines to meet these goals. Transitioning to a digital business model is an ongoing process that will take its time in aligning with your strategy. Understand that gaps won’t be filled overnight. </p>\n<p>You need to take baby steps. Define milestones and set interim goals to check the impact of the transformation over time. The effect of digital transformation will always take months, and sometimes even years to appear. So instead of expecting too much within the go, have patience and set realistic expectations to reap long-term benefits. </p>\n<h3 id=\"2-misinterpreting-digitization\" style=\"position:relative;\"><a href=\"#2-misinterpreting-digitization\" aria-label=\"2 misinterpreting digitization permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>2. Misinterpreting digitization.</h3>\n<p>To fully understand and even leverage digital transformation, you need to figure out how and why they exist in the first place. According to a recent survey, <a href=\"https://technologymagazine.com/data-and-data-analytics/cherwell-why-are-so-many-companies-struggling-digital-transformation\">57% of the companies</a> misinterpreted digital transformation, assuming that it meant moving to a paperless framework. </p>\n<p>So, <a href=\"https://www.loginradius.com/blog/identity/what-is-digital-transformation/\">what is digital transformation</a>? </p>\n<p>Digital Transformation is the use of digital technologies to create and modify businesses processes and culture to create better customer experiences and meet the dynamic market conditions. </p>\n<p>Now that you know what digital transformation is,  you’ll realize that its scope is much wider, and an act that can change the dynamics of a business environment for good. </p>\n<p>Having said that, remember that digitization is not a magic wand that will magically solve problems pertaining to your products or services nor is it the robotic villain that is trying to steal jobs. It is meant to improve business processes and <a href=\"https://www.loginradius.com/blog/identity/digital-transformation-safeguarding-customer-experience/\">customer experiences</a>. </p>\n<p>To do so, you need to clearly assess its future impact and strategically integrate it into your current ecosystem. The adoption of new technologies may bring changes in the way you work, and change the pace at which you work, but it cannot fix things out of its expertise. </p>\n<h3 id=\"3-neglecting-the-digital-transformation-opportunities\" style=\"position:relative;\"><a href=\"#3-neglecting-the-digital-transformation-opportunities\" aria-label=\"3 neglecting the digital transformation opportunities permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>3. Neglecting the digital transformation opportunities.</h3>\n<p>It’s already established that digital transformation is inevitable and sooner or later companies will have to get on board. However, despite the popularity and benefits of digital transformation, leaders tend to ignore digital transformation opportunities. They’re hesitant to incur the costs associated with it, or bring about change in business processes, and prepare the employees for the same. </p>\n<p>But leaders need to think long-term about the competitive advantages they can avail through digital transformation. These are just initial hindrances that you can overcome. One way to do that is by hiring leaders who are familiar with what digital transformation is and how companies can best leverage them. </p>\n<p>The idea of transformation always stems from the tech-savvy leaders who envision building an environment for the workforce of the future. They can cultivate the thought process and communicate why the need for change is essential for the organization to achieve new heights of success. </p>\n<p><a href=\"https://www.mckinsey.com/business-functions/people-and-organizational-performance/our-insights/unlocking-success-in-digital-transformations\">Research</a> says that the success of the digital transformation is more likely if there is the right level of leadership commitment and if leaders have the know-how of digital technologies. </p>\n<h3 id=\"4-not-preparing-your-in-house-team-for-the-foreseeable-change\" style=\"position:relative;\"><a href=\"#4-not-preparing-your-in-house-team-for-the-foreseeable-change\" aria-label=\"4 not preparing your in house team for the foreseeable change permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>4. Not preparing your in-house team for the foreseeable change.</h3>\n<p>As mentioned before, digital transformation impacts all your stakeholders, the biggest one being your employees. They’ll feel intimidated and insecure when there are massive changes to the way they do their work. </p>\n<p>Over <a href=\"https://www.techrepublic.com/article/9-ways-to-overcome-employee-resistance-to-digital-transformation/\">80% of employees</a> feel anxious about the new technologies and changes in business processes. And that is okay. Resistance to change is an innate human nature but it doesn’t mean we cannot overcome it. It becomes crucial for the management to inculcate a culture of digital transformation for employees to follow. </p>\n<p>Encourage employees to learn and train them thoroughly on the new technologies and processes. Try explaining the benefits of the transformation for them and have an approachable attitude. You can also identify early adopters amongst employees who can aid others with getting acquainted and uplift their morale. </p>\n<h3 id=\"5-ignoring-automation-for-internal-processes\" style=\"position:relative;\"><a href=\"#5-ignoring-automation-for-internal-processes\" aria-label=\"5 ignoring automation for internal processes permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>5. Ignoring automation for internal processes.</h3>\n<p>Ultimately you’d want to implement new technologies to increase revenue and provide better customer experiences. But if your internal transformation is unsuccessful, it is likely that your customer-facing transformation will fail too. </p>\n<p>Organizations that have transformed successfully have recognized that digital transformation calls for decentralized decision making, and greater reliance on operational processes. Transformation begins from the inside. This means automating how your team collaborates, and how you make the transition from traditional business models. </p>\n<p>To set up automation for internal processes, you can implement tools for human resource functions. You can adopt online employee training tools and communication. You can even integrate tools for conducting hygiene audits in finance and marketing. This can enhance employee productivity, and lead to better resource allocation and management. </p>\n<h3 id=\"6-not-accepting-that-digitization-is-dynamic\" style=\"position:relative;\"><a href=\"#6-not-accepting-that-digitization-is-dynamic\" aria-label=\"6 not accepting that digitization is dynamic permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>6. Not accepting that digitization is dynamic.</h3>\n<p>The current times have been an indication that we live in a world of rapidly changing problems. Even the companies who underwent digital transformation were confused as to how to deal with remote teams and empty offices and still keep the customer experience intact. </p>\n<p>This just proves that digital transformation is never a destination, as most companies believe. It is an ongoing process, where you’re continuously on your toes to meet the challenges of the rapidly evolving market conditions. </p>\n<p>The goal here is to become a dynamic enterprise that can respond to changes quickly, keeping digital transformation at the core. </p>\n<p><a href=\"https://www.loginradius.com/resource/customer-identity-the-core-of-digital-transformation/\"><span\n      class=\"gatsby-resp-image-wrapper\"\n      style=\"position: relative; display: block; margin-left: auto; margin-right: auto; max-width: 768px; \"\n    >\n      <span\n    class=\"gatsby-resp-image-background-image\"\n    style=\"padding-bottom: 30.307692307692307%; position: relative; bottom: 0; left: 0; background-image: url('data:image/png;base64,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'); background-size: cover; display: block;\"\n  ></span>\n  <img\n        class=\"gatsby-resp-image-image\"\n        alt=\"DS-customer-identity\"\n        title=\"DS-customer-identity\"\n        src=\"/static/d33f9480ca6a98007c67e1166f8ea38c/e5715/DS-customer-identity.png\"\n        srcset=\"/static/d33f9480ca6a98007c67e1166f8ea38c/a6d36/DS-customer-identity.png 650w,\n/static/d33f9480ca6a98007c67e1166f8ea38c/e5715/DS-customer-identity.png 768w,\n/static/d33f9480ca6a98007c67e1166f8ea38c/81501/DS-customer-identity.png 2886w\"\n        sizes=\"(max-width: 768px) 100vw, 768px\"\n        style=\"width:100%;height:100%;margin:0;vertical-align:middle;position:absolute;top:0;left:0;\"\n        loading=\"lazy\"\n      />\n    </span></a></p>\n<p>Take the example of Disney. After facing the challenges of the worldwide closure of theaters during the COVID-19 pandemic, it started leveraging its streaming platform for releasing its content. It transitioned from a distribution model to a direct-to-consumer model. This helped the company to stabilize its revenues through increased subscriptions and ultimately positioned itself for success. </p>\n<h3 id=\"7-ignoring-key-performance-indicators\" style=\"position:relative;\"><a href=\"#7-ignoring-key-performance-indicators\" aria-label=\"7 ignoring key performance indicators permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>7. Ignoring key performance indicators.</h3>\n<p>Let’s say you get everything right, but if you don’t define the right metrics to measure your results, you won’t be able to gauge the progress and may deem the whole process a failure. You probably already have KPIs to measure your success, but traditional metrics have no room if you want to measure the success of your digital transformation journey. </p>\n<p>Since digital transformation is an organization-wide application, you need to define KPIs that will take into account every aspect of the organization. Harvard Business Review suggested breaking down the digital transformation KPIs into:</p>\n<ul>\n<li>IT uplift KPIs that measures new tools, reduced costs, the revenue of tools, etc</li>\n<li>Digitizing Operations KPIs that measure employee productivity, time reduced in doing manual tasks, business sustainability, etc. </li>\n<li>Digital marketing metrics that measure the number of <a href=\"https://www.salesmate.io/blog/sales-process/\">leads generated</a>, user lifetime value, client acquisition, and return on marketing. </li>\n<li>New ventures KPIs that measure new products and access to markets</li>\n</ul>\n<p>Define metrics based on your digital transformation goals and measure the progress of these as a whole to get a holistic view of the process.</p>\n<h2 id=\"conclusion\" style=\"position:relative;\"><a href=\"#conclusion\" aria-label=\"conclusion permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>Conclusion</h2>\n<p>A venture as massive as digital transformation is never going to be an easy path. And there are high chances you will encounter numerous failures too. But you have a choice, to either fall prey to the fears that can lead to succumbing to the intense competition in the market or to wholeheartedly embrace these challenges and collectively look for solutions that can get you on a path to success. </p>\n<p><a href=\"https://www.loginradius.com/book-a-demo/\"><span\n      class=\"gatsby-resp-image-wrapper\"\n      style=\"position: relative; display: block; margin-left: auto; margin-right: auto; max-width: 768px; \"\n    >\n      <span\n    class=\"gatsby-resp-image-background-image\"\n    style=\"padding-bottom: 30.307692307692307%; position: relative; bottom: 0; left: 0; background-image: url('data:image/png;base64,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'); background-size: cover; display: block;\"\n  ></span>\n  <img\n        class=\"gatsby-resp-image-image\"\n        alt=\"book-a-demo-loginradius\"\n        title=\"book-a-demo-loginradius\"\n        src=\"/static/fcc4c4b5dc38cc4528f99d09480f4eb2/e5715/book-a-demo-loginradius.png\"\n        srcset=\"/static/fcc4c4b5dc38cc4528f99d09480f4eb2/a6d36/book-a-demo-loginradius.png 650w,\n/static/fcc4c4b5dc38cc4528f99d09480f4eb2/e5715/book-a-demo-loginradius.png 768w,\n/static/fcc4c4b5dc38cc4528f99d09480f4eb2/63ff0/book-a-demo-loginradius.png 2887w\"\n        sizes=\"(max-width: 768px) 100vw, 768px\"\n        style=\"width:100%;height:100%;margin:0;vertical-align:middle;position:absolute;top:0;left:0;\"\n        loading=\"lazy\"\n      />\n    </span></a></p>\n<style class=\"grvsc-styles\">\n  .grvsc-container {\n    overflow: auto;\n    -webkit-overflow-scrolling: touch;\n    padding-top: 1rem;\n    padding-top: var(--grvsc-padding-top, var(--grvsc-padding-v, 1rem));\n    padding-bottom: 1rem;\n    padding-bottom: var(--grvsc-padding-bottom, var(--grvsc-padding-v, 1rem));\n    border-radius: 8px;\n    border-radius: var(--grvsc-border-radius, 8px);\n    font-feature-settings: normal;\n  }\n  \n  .grvsc-code {\n    display: inline-block;\n    min-width: 100%;\n  }\n  \n  .grvsc-line {\n    display: inline-block;\n    box-sizing: border-box;\n    width: 100%;\n    padding-left: 1.5rem;\n    padding-left: var(--grvsc-padding-left, var(--grvsc-padding-h, 1.5rem));\n    padding-right: 1.5rem;\n    padding-right: var(--grvsc-padding-right, var(--grvsc-padding-h, 1.5rem));\n  }\n  \n  .grvsc-line-highlighted {\n    background-color: var(--grvsc-line-highlighted-background-color, transparent);\n    box-shadow: inset var(--grvsc-line-highlighted-border-width, 4px) 0 0 0 var(--grvsc-line-highlighted-border-color, transparent);\n  }\n  \n</style>","frontmatter":{"date":"March 07, 2022","updated_date":null,"description":"Today, most companies realize that technology presents an opportunity to transform their business models and products. But, not many have any clue about the mistakes they make while adopting.","title":"7 Mistakes Companies Make During Digitization And Their Fixes","tags":["digital transformation","identity management","cx"],"pinned":null,"coverImage":{"childImageSharp":{"fluid":{"aspectRatio":1.7391304347826086,"src":"/static/3b9d9428305dd69d7d22475caaf60852/33aa5/digitize-mistakes.jpg","srcSet":"/static/3b9d9428305dd69d7d22475caaf60852/f836f/digitize-mistakes.jpg 200w,\n/static/3b9d9428305dd69d7d22475caaf60852/2244e/digitize-mistakes.jpg 400w,\n/static/3b9d9428305dd69d7d22475caaf60852/33aa5/digitize-mistakes.jpg 768w","sizes":"(max-width: 768px) 100vw, 768px"}}},"author":{"id":"Hazel Raoult","github":null,"avatar":null}}}},{"node":{"excerpt":"Introduction Consumers in the ever-expanding digital world demand rich experiences at every touchpoint, which is perhaps the reason why…","fields":{"slug":"/growth/how-retailers-balance-security-ux/"},"html":"<h2 id=\"introduction\" style=\"position:relative;\"><a href=\"#introduction\" aria-label=\"introduction permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>Introduction</h2>\n<p>Consumers in the ever-expanding digital world demand rich experiences at every touchpoint, which is perhaps the reason why retailers should stress the importance of offering a flawless experience to their users. </p>\n<p>However, <a href=\"https://www.loginradius.com/customer-experience-solutions/\">user experience</a> without the reinforcement of stringent security is of no use. And businesses should focus on delivering a perfect harmony of user experience and security. </p>\n<p>Consumers are well aware that their identity and personal information’s security matters, and it’s the vendor's responsibility to have adequate security measures to safeguard their digital identity. </p>\n<p><a href=\"https://www.statista.com/statistics/786778/worldwide-fraud-detection-and-prevention-market-size/\">Stats</a> reveal the fraud detection and prevention (FDP) market is estimated to soar at 63 billion U.S. dollars in 2023, which was 19.5 billion U.S. dollars back in 2019. </p>\n<p>Yes, if a retail business needs to stand ahead of the curve, it must leverage cutting-edge technology that helps them attract users that convert into buyers without any friction. </p>\n<p>Here’s where the role of identity management comes into play! </p>\n<p><a href=\"https://www.loginradius.com/industry-retail-and-ecommerce/\">Identity management in the retail industry</a> is a seamless, secure, and scalable solution to identify and protect customer data and ensure that they can easily access any information they need.</p>\n<p>Let’s uncover the critical role of identity management in the retail industry and how businesses can scale growth without compromising consumer identities. </p>\n<h2 id=\"what-is-identity-management-why-does-it-matter-in-the-retail-industry\" style=\"position:relative;\"><a href=\"#what-is-identity-management-why-does-it-matter-in-the-retail-industry\" aria-label=\"what is identity management why does it matter in the retail industry permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>What is Identity Management? Why does it matter in the Retail Industry?</h2>\n<p>Identity management in cybersecurity refers to the security framework and disciplines for managing digital identities. It regulates the responsibilities and access privileges associated with individual consumers and the conditions in which such privileges are allowed or denied.</p>\n<p>Organizations can use identity management solutions to detect unauthorized access privileges, validations, or policy violations under a single system. Moreover, they can also ensure that the organization meets necessary regulatory and audit requirements.</p>\n<p>When it comes to the retail industry, businesses can’t ignore the endless possibilities with an identity management solution that thrives on business success. Here’s what identity management in the retail industry offers: </p>\n<ul>\n<li>Ensures security compliance</li>\n<li>Eliminates duplicate identity data</li>\n<li>Simplifies the customer registration process</li>\n<li>Creates a unified customer profile</li>\n<li>Collects more customer purchase and interaction data</li>\n<li>Stores customer data in a secure cloud directory.</li>\n</ul>\n<p>When combined, these aspects could do wonders for retailers by improving user experience from the moment a user interacts with their brand and enhancing conversions. </p>\n<p>These are opportunities ready to be grabbed. But are retailers ready to incorporate identity management into their workflow? If not, it is high time that they should.</p>\n<p><strong><a href=\"https://www.loginradius.com/resource/how-retail-and-consumer-goods-companies-use-loginradius-identity-solution/\"><span\n      class=\"gatsby-resp-image-wrapper\"\n      style=\"position: relative; display: block; margin-left: auto; margin-right: auto; max-width: 768px; \"\n    >\n      <span\n    class=\"gatsby-resp-image-background-image\"\n    style=\"padding-bottom: 30.307692307692307%; position: relative; bottom: 0; left: 0; background-image: url('data:image/png;base64,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'); background-size: cover; display: block;\"\n  ></span>\n  <img\n        class=\"gatsby-resp-image-image\"\n        alt=\"retailers-ds\"\n        title=\"retailers-ds\"\n        src=\"/static/5972a16840ccb0ef43ea7593d06d09f8/e5715/retailers-ds.png\"\n        srcset=\"/static/5972a16840ccb0ef43ea7593d06d09f8/a6d36/retailers-ds.png 650w,\n/static/5972a16840ccb0ef43ea7593d06d09f8/e5715/retailers-ds.png 768w,\n/static/5972a16840ccb0ef43ea7593d06d09f8/63ff0/retailers-ds.png 2887w\"\n        sizes=\"(max-width: 768px) 100vw, 768px\"\n        style=\"width:100%;height:100%;margin:0;vertical-align:middle;position:absolute;top:0;left:0;\"\n        loading=\"lazy\"\n      />\n    </span></a></strong></p>\n<h2 id=\"how-does-a-consumer-identity-and-access-management-ciam-solution-help-retailers\" style=\"position:relative;\"><a href=\"#how-does-a-consumer-identity-and-access-management-ciam-solution-help-retailers\" aria-label=\"how does a consumer identity and access management ciam solution help retailers permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>How Does a Consumer Identity and Access Management (CIAM) Solution Help Retailers?</h2>\n<h3 id=\"1-robust-security\" style=\"position:relative;\"><a href=\"#1-robust-security\" aria-label=\"1 robust security permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>1. Robust security</h3>\n<p>Poor security and data management are the most underestimated aspects that badly impact sales and tarnish brand reputation.</p>\n<p>Online retailers that cannot protect consumer identity and personal information are prone to losing loyal consumers and would undoubtedly fail to attract potential customers.</p>\n<p>Adding stringent layers of security is a must for any retailer seeking substantial growth in the ever-expanding competitive business landscape.</p>\n<p>Whether it’s multi-factor authentication (MFA) or <a href=\"https://www.loginradius.com/blog/identity/risk-based-authentication/\">risk-based authentication</a> (RBA), enterprises need to adopt advanced security measures to safeguard consumer information to prevent financial and reputational losses.</p>\n<h3 id=\"2-multichannel-buying-experience\" style=\"position:relative;\"><a href=\"#2-multichannel-buying-experience\" aria-label=\"2 multichannel buying experience permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>#2. Multichannel buying experience</h3>\n<p>Modern consumers always expect a multichannel experience where they’re catered with the services across different touchpoints.</p>\n<p>Moreover, consumers balance offline and online shopping by spending a good time researching to buy a particular product at the best price.</p>\n<p>Now the ball would certainly be in the court of the retailers and e-commerce owners who offer seamless experience right from the beginning.</p>\n<p>This means the consumer, if onboarded rightly, would certainly finalize a purchase if they are served with the right product at the right time and the right place.</p>\n<h3 id=\"3-shoppers-insights\" style=\"position:relative;\"><a href=\"#3-shoppers-insights\" aria-label=\"3 shoppers insights permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>#3. Shoppers’ insights</h3>\n<p>One way to increase brand loyalty is by combining a 360-degree view of the customer demographics with their behavior and personal preferences. This helps retailers and e-commerce owners tweak how they interact with their brands.</p>\n<p>With a CIAM in place, retailers can derive valuable insights from shoppers’ data that can be further utilized to create winning strategies that pave the path for more conversions and lead generations. </p>\n<p>Hence, centrally managed identities can primarily enhance the customer experience and build better relationships.</p>\n<h2 id=\"the-bottom-line\" style=\"position:relative;\"><a href=\"#the-bottom-line\" aria-label=\"the bottom line permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>The Bottom Line</h2>\n<p>With consumers demanding an excellent user experience backed with adequate security, incorporating a cutting-edge identity management solution is swiftly becoming the need of the hour for retailers. </p>\n<p>Moreover, to meet the stringent <a href=\"https://www.loginradius.com/compliances/\">data regulations and compliances</a> across the globe, businesses can’t overlook the importance of a reliable CIAM. </p>\n<p>A consumer identity and access management (CIAM) solution can help retailers meet their security and user experience-related requirements like a breeze without compromising compliances and regulations. </p>\n<p><a href=\"https://www.loginradius.com/book-a-demo/\"><span\n      class=\"gatsby-resp-image-wrapper\"\n      style=\"position: relative; display: block; margin-left: auto; margin-right: auto; max-width: 768px; \"\n    >\n      <span\n    class=\"gatsby-resp-image-background-image\"\n    style=\"padding-bottom: 30.307692307692307%; position: relative; bottom: 0; left: 0; background-image: url('data:image/png;base64,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'); background-size: cover; display: block;\"\n  ></span>\n  <img\n        class=\"gatsby-resp-image-image\"\n        alt=\"book-a-demo-Consultation\"\n        title=\"book-a-demo-Consultation\"\n        src=\"/static/fcc4c4b5dc38cc4528f99d09480f4eb2/e5715/book-a-demo-loginradius.png\"\n        srcset=\"/static/fcc4c4b5dc38cc4528f99d09480f4eb2/a6d36/book-a-demo-loginradius.png 650w,\n/static/fcc4c4b5dc38cc4528f99d09480f4eb2/e5715/book-a-demo-loginradius.png 768w,\n/static/fcc4c4b5dc38cc4528f99d09480f4eb2/63ff0/book-a-demo-loginradius.png 2887w\"\n        sizes=\"(max-width: 768px) 100vw, 768px\"\n        style=\"width:100%;height:100%;margin:0;vertical-align:middle;position:absolute;top:0;left:0;\"\n        loading=\"lazy\"\n      />\n    </span></a></p>\n<style class=\"grvsc-styles\">\n  .grvsc-container {\n    overflow: auto;\n    -webkit-overflow-scrolling: touch;\n    padding-top: 1rem;\n    padding-top: var(--grvsc-padding-top, var(--grvsc-padding-v, 1rem));\n    padding-bottom: 1rem;\n    padding-bottom: var(--grvsc-padding-bottom, var(--grvsc-padding-v, 1rem));\n    border-radius: 8px;\n    border-radius: var(--grvsc-border-radius, 8px);\n    font-feature-settings: normal;\n  }\n  \n  .grvsc-code {\n    display: inline-block;\n    min-width: 100%;\n  }\n  \n  .grvsc-line {\n    display: inline-block;\n    box-sizing: border-box;\n    width: 100%;\n    padding-left: 1.5rem;\n    padding-left: var(--grvsc-padding-left, var(--grvsc-padding-h, 1.5rem));\n    padding-right: 1.5rem;\n    padding-right: var(--grvsc-padding-right, var(--grvsc-padding-h, 1.5rem));\n  }\n  \n  .grvsc-line-highlighted {\n    background-color: var(--grvsc-line-highlighted-background-color, transparent);\n    box-shadow: inset var(--grvsc-line-highlighted-border-width, 4px) 0 0 0 var(--grvsc-line-highlighted-border-color, transparent);\n  }\n  \n</style>","frontmatter":{"date":"February 23, 2022","updated_date":null,"description":"Retail businesses must leverage cutting-edge technology that helps them attract users that convert into buyers. Identity management in the retail industry is a seamless, secure, and scalable solution to identify and protect customer data and ensure that they can easily access any information they need.","title":"How Can Retailers Lead The Experience Economy While Securing Consumer Identities?","tags":null,"pinned":null,"coverImage":{"childImageSharp":{"fluid":{"aspectRatio":1.8867924528301887,"src":"/static/a1a5d0926538f5aa4ba60ab4fa589a67/33aa5/retailers-balance.jpg","srcSet":"/static/a1a5d0926538f5aa4ba60ab4fa589a67/f836f/retailers-balance.jpg 200w,\n/static/a1a5d0926538f5aa4ba60ab4fa589a67/2244e/retailers-balance.jpg 400w,\n/static/a1a5d0926538f5aa4ba60ab4fa589a67/33aa5/retailers-balance.jpg 768w","sizes":"(max-width: 768px) 100vw, 768px"}}},"author":{"id":"Rakesh Soni","github":"oyesoni","avatar":"rakesh-soni.jpg"}}}},{"node":{"excerpt":"Introduction Thanks to the internet, businesses can collect data on a global scale. These can be demographic, psychographic, behavioral and…","fields":{"slug":"/growth/how-to-use-identity-marketing-privacy-centric-world/"},"html":"<h2 id=\"introduction\" style=\"position:relative;\"><a href=\"#introduction\" aria-label=\"introduction permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>Introduction</h2>\n<p>Thanks to the internet, businesses can collect data on a global scale. These can be demographic, psychographic, behavioral and transactional, location-based, and/or historical usage data. This information is used to better understand customers, which in turn allows companies to improve their products and services, as well as develop new ones. The more you know about your customers the more specific your marketing strategy can be.</p>\n<p>But then, if you don’t keep this information private, it can be used against you in ways you didn’t imagine. Even if you are a small business, that doesn’t mean that identity thieves aren’t targeting you. While there are many ways to protect your customers from identity theft, some methods are more effective than others. </p>\n<p>This blog will outline how you can utilize identity marketing in a privacy-centric world. Let's begin with the major regulations out there. </p>\n<h2 id=\"the-eus-gdpr-and-californias-ccpa\" style=\"position:relative;\"><a href=\"#the-eus-gdpr-and-californias-ccpa\" aria-label=\"the eus gdpr and californias ccpa permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>The EU’s GDPR and California’s CCPA</h2>\n<p>So, we've all been hearing a lot about the GDPR and CCPA. What's going on?</p>\n<p>The GDPR, or the European Union General Data Protection Regulation, is a set of regulations that ensure that all data is handled with the highest levels of privacy and security protection or face financial consequences. In 2018, it became a law that companies must comply with or face harsh consequences. </p>\n<p>The CCPA or the California Consumer Privacy Act ensures that consumers are informed of the types of personal data being shared, the purpose of the sharing, and the fact that they can opt-out of the sharing.</p>\n<h3 id=\"impact-of-gdpr-and-ccpa-on-identity-marketing\" style=\"position:relative;\"><a href=\"#impact-of-gdpr-and-ccpa-on-identity-marketing\" aria-label=\"impact of gdpr and ccpa on identity marketing permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>Impact of GDPR and CCPA on Identity Marketing</h3>\n<p>The <a href=\"https://www.loginradius.com/blog/identity/ccpa-vs-gdpr-the-compliance-war/\">GDPR and CCPA</a> have a significant impact on identity marketing.</p>\n<p>First, there's the issue of data protection. The GDPR requires businesses to give their customers access to the data they store (and avoid storing in the first place), and requires that customers be informed about how those data are being used. The CCPA requires business owners to inform their customers of their rights under the law so they can choose whether or not they want their information shared with third parties.</p>\n<p>Second, businesses need to rethink how they use their systems and communicate with their customers. The good news is that many of the issues can be resolved simply by taking an extra minute to verify if the legislations' conditions are met.</p>\n<p><a href=\"https://www.loginradius.com/resource/\"><span\n      class=\"gatsby-resp-image-wrapper\"\n      style=\"position: relative; display: block; margin-left: auto; margin-right: auto; max-width: 768px; \"\n    >\n      <span\n    class=\"gatsby-resp-image-background-image\"\n    style=\"padding-bottom: 30.307692307692307%; position: relative; bottom: 0; left: 0; background-image: url('data:image/png;base64,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'); background-size: cover; display: block;\"\n  ></span>\n  <img\n        class=\"gatsby-resp-image-image\"\n        alt=\"WP-compliance\"\n        title=\"WP-compliance\"\n        src=\"/static/8a631cfecd74466c3cfcc0372d8ff482/e5715/WP-compliance.png\"\n        srcset=\"/static/8a631cfecd74466c3cfcc0372d8ff482/a6d36/WP-compliance.png 650w,\n/static/8a631cfecd74466c3cfcc0372d8ff482/e5715/WP-compliance.png 768w,\n/static/8a631cfecd74466c3cfcc0372d8ff482/81501/WP-compliance.png 2886w\"\n        sizes=\"(max-width: 768px) 100vw, 768px\"\n        style=\"width:100%;height:100%;margin:0;vertical-align:middle;position:absolute;top:0;left:0;\"\n        loading=\"lazy\"\n      />\n    </span></a></p>\n<h2 id=\"exploring-the-concept-of-incrementality\" style=\"position:relative;\"><a href=\"#exploring-the-concept-of-incrementality\" aria-label=\"exploring the concept of incrementality permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>Exploring the Concept of Incrementality</h2>\n<p>Incrementality in identity marketing in a strategic way can be defined as the ability to create and deliver value that is not only addictive but also meaningful to the customer. It refers to the idea that marketers should continually strive to add value to their customers, beyond what they are currently receiving from their current brands or products.</p>\n<p>This is a challenging task, as it requires marketers to think about how they can best serve their customers and provide them with new and innovative ways of experiencing their brands or products. To do this, marketers must have a clear understanding of their customer's needs and wants, as well as the competitive landscape. </p>\n<p>Once marketers have a good understanding of these factors, they can begin developing strategies that will enable them to add value to their customers in a way that is both relevant and valuable. This process can be facilitated by using tools like segmentation analysis and customer research.</p>\n<h2 id=\"can-user-management-contribute-to-identity-marketing\" style=\"position:relative;\"><a href=\"#can-user-management-contribute-to-identity-marketing\" aria-label=\"can user management contribute to identity marketing permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>Can User Management Contribute to Identity Marketing?</h2>\n<p>The answer is yes! <a href=\"https://www.loginradius.com/user-management/\">User management</a> “can'' contribute to identity marketing  and in several ways. First, it can help you manage and track the interactions your customers have with your brand. This information can be used to improve customer retention rates and understand how best to serve them. </p>\n<p>Second,<a href=\"https://www.loginradius.com/user-management/\"> </a>user management can help you identify and segment your target market. You can create targeted ads that are more relevant to your customers. By understanding their interests and preferences, you can create ads that are more likely to convert.</p>\n<p>Third,<a href=\"https://www.loginradius.com/user-management/\"> </a>user management can help you determine which users are likely to churn or abandon your product or service. This information can be used to develop strategies that prevent these users from leaving your product or service.</p>\n<h2 id=\"scalar-utilization-is-also-effective\" style=\"position:relative;\"><a href=\"#scalar-utilization-is-also-effective\" aria-label=\"scalar utilization is also effective permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>Scalar Utilization is Also Effective</h2>\n<p>There is great power in scalar utilization when it comes to Identity-Marketing in a strategic way. It refers to the use of multiple forms of marketing, such as social media, email marketing, and search engine optimization (SEO), to reach and engage customers.</p>\n<p>In identity marketing, scalar utilization can be used strategically to create better customer experiences. By understanding how customers interact with your brand across different channels, you can create a more <a href=\"https://www.loginradius.com/customer-experience-solutions/\">holistic customer experience</a> that leads to increased loyalty and advocacy. </p>\n<p>For example, if you sell products online, you might want to consider using social media as a way to connect with your customers. You could also use social media platforms to promote your products and services, respond to customer questions, and build relationships with your customers. This type of strategic scalar utilization can help you build stronger relationships with your customers and improve the overall customer experience.</p>\n<h2 id=\"conclusion\" style=\"position:relative;\"><a href=\"#conclusion\" aria-label=\"conclusion permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>Conclusion</h2>\n<p>As mentioned above, there are many things that you might want to do with your consumers' identity. It is important to understand how useful the collected information is and what should be used to manage a good marketing campaign. You will always have a lot of information regarding the consumer because of their interaction but you need to collect it at the right time. </p>\n<p>Another important point is that you need to understand when you are asking questions and gathering information from your consumers as well. All these aspects should be discussed with <a href=\"https://www.loginradius.com/blog/identity/privacy-policy-management/\">privacy policies</a> so that consumers know what they are doing in regards to your brand identity.</p>\n<p><a href=\"https://www.loginradius.com/book-a-demo/\"><span\n      class=\"gatsby-resp-image-wrapper\"\n      style=\"position: relative; display: block; margin-left: auto; margin-right: auto; max-width: 768px; \"\n    >\n      <span\n    class=\"gatsby-resp-image-background-image\"\n    style=\"padding-bottom: 30.307692307692307%; position: relative; bottom: 0; left: 0; background-image: url('data:image/png;base64,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'); background-size: cover; display: block;\"\n  ></span>\n  <img\n        class=\"gatsby-resp-image-image\"\n        alt=\"book-a-demo-Consultation\"\n        title=\"book-a-demo-Consultation\"\n        src=\"/static/fcc4c4b5dc38cc4528f99d09480f4eb2/e5715/book-a-demo-loginradius.png\"\n        srcset=\"/static/fcc4c4b5dc38cc4528f99d09480f4eb2/a6d36/book-a-demo-loginradius.png 650w,\n/static/fcc4c4b5dc38cc4528f99d09480f4eb2/e5715/book-a-demo-loginradius.png 768w,\n/static/fcc4c4b5dc38cc4528f99d09480f4eb2/63ff0/book-a-demo-loginradius.png 2887w\"\n        sizes=\"(max-width: 768px) 100vw, 768px\"\n        style=\"width:100%;height:100%;margin:0;vertical-align:middle;position:absolute;top:0;left:0;\"\n        loading=\"lazy\"\n      />\n    </span></a></p>\n<style class=\"grvsc-styles\">\n  .grvsc-container {\n    overflow: auto;\n    -webkit-overflow-scrolling: touch;\n    padding-top: 1rem;\n    padding-top: var(--grvsc-padding-top, var(--grvsc-padding-v, 1rem));\n    padding-bottom: 1rem;\n    padding-bottom: var(--grvsc-padding-bottom, var(--grvsc-padding-v, 1rem));\n    border-radius: 8px;\n    border-radius: var(--grvsc-border-radius, 8px);\n    font-feature-settings: normal;\n  }\n  \n  .grvsc-code {\n    display: inline-block;\n    min-width: 100%;\n  }\n  \n  .grvsc-line {\n    display: inline-block;\n    box-sizing: border-box;\n    width: 100%;\n    padding-left: 1.5rem;\n    padding-left: var(--grvsc-padding-left, var(--grvsc-padding-h, 1.5rem));\n    padding-right: 1.5rem;\n    padding-right: var(--grvsc-padding-right, var(--grvsc-padding-h, 1.5rem));\n  }\n  \n  .grvsc-line-highlighted {\n    background-color: var(--grvsc-line-highlighted-background-color, transparent);\n    box-shadow: inset var(--grvsc-line-highlighted-border-width, 4px) 0 0 0 var(--grvsc-line-highlighted-border-color, transparent);\n  }\n  \n</style>","frontmatter":{"date":"February 15, 2022","updated_date":null,"description":"There are numerous ways that you can use identity marketing to strengthen your business reputation. With the right techniques, you can make this an extremely powerful strategy. The points mentioned in this blog will help you to understand how identity marketing has transformed the modern digital age.","title":"The Right Way to Use Identity Marketing in a Privacy-Centric World","tags":["identity management","compliance","cx"],"pinned":null,"coverImage":{"childImageSharp":{"fluid":{"aspectRatio":1.6260162601626016,"src":"/static/18c154d6cc7e06bd2d316a2b6de4dca9/33aa5/identity-marketing.jpg","srcSet":"/static/18c154d6cc7e06bd2d316a2b6de4dca9/f836f/identity-marketing.jpg 200w,\n/static/18c154d6cc7e06bd2d316a2b6de4dca9/2244e/identity-marketing.jpg 400w,\n/static/18c154d6cc7e06bd2d316a2b6de4dca9/33aa5/identity-marketing.jpg 768w","sizes":"(max-width: 768px) 100vw, 768px"}}},"author":{"id":"Navanita Devi","github":null,"avatar":null}}}},{"node":{"excerpt":"Introduction Admit it, we’ve all witnessed a paradigm shift amid the global pandemic, and the entire entertainment industry is now…","fields":{"slug":"/growth/ott-authentication-boost-lead-generation-2022/"},"html":"<h2 id=\"introduction\" style=\"position:relative;\"><a href=\"#introduction\" aria-label=\"introduction permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>Introduction</h2>\n<p>Admit it, we’ve all witnessed a paradigm shift amid the global pandemic, and the entire entertainment industry is now transformed forever. </p>\n<p>The way broadcasters distribute the content over the OTT (over-the-top) platforms has replaced the conventional movie theaters and created a massive opportunity for small and mid-sized production companies to reach global audiences. </p>\n<p>However, the sudden increase in OTT users has also increased the security challenges, and many OTT platforms witnessed massive identity thefts.</p>\n<p>On the other hand, a big challenge is increasing subscribers and ensuring that only subscribers with paid subscriptions have access to the content and not just anyone. </p>\n<p>Adding a stringent authentication mechanism through a CIAM solution that ensures robust security and enhances user experience is the need of the hour for every OTT platform. </p>\n<p>Here’s where the role of OTT authentication comes into play! </p>\n<p>Let’s understand the aspects of incorporating OTT authentication for OTT platforms and why it’s crucial from a lead generation perspective. </p>\n<h2 id=\"what-is-ott-authentication-why-do-you-need-it\" style=\"position:relative;\"><a href=\"#what-is-ott-authentication-why-do-you-need-it\" aria-label=\"what is ott authentication why do you need it permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>What is OTT Authentication? Why Do You Need it?</h2>\n<p>Authentication is the process of identifying users/subscribers and validating who they claim to be.</p>\n<p>One of the most common and apparent factors to authenticate identity is a password. If the user name matches the password credential, the identity is valid, and the system grants access to the user.</p>\n<p>However, standard password authentication will not work for OTT platforms since the subscribers may share the same credentials with their friends, and multiple people would be enjoying a single subscription. </p>\n<p>Here’s where <a href=\"https://www.loginradius.com/blog/identity/ott-simplify-authentication/\">OTT authentication</a> through a consumer identity and access management (CIAM) solution becomes crucial. </p>\n<p>A cutting-edge CIAM solution like LoginRadius incorporates multi-factor authentication (MFA) and adaptive authentication that shuns any chance of identity theft and misuse. </p>\n<p>Also, the authentication mechanism incorporates access management that helps improve user experience and eventually plays a crucial role in enhancing overall data and privacy security.</p>\n<p><a href=\"https://www.loginradius.com/\">LoginRadius’ cloud-based CIAM</a> solution helps businesses seamlessly manage access without hampering the overall user experience. This allows OTT platforms to gain more signups, increase retention rates, and scale business growth.</p>\n<p>Interestingly, with enterprises going passwordless, many use modern authentication techniques like one-time passcodes (OTP) via SMS, or email, single sign-on (SSO), multi-factor authentication (MFA) and biometrics, etc. authenticate users and deploy security beyond what passwords usually provide.</p>\n<h2 id=\"how-ciam-fosters-lead-generation-for-ott-platforms\" style=\"position:relative;\"><a href=\"#how-ciam-fosters-lead-generation-for-ott-platforms\" aria-label=\"how ciam fosters lead generation for ott platforms permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>How CIAM Fosters Lead Generation for OTT Platforms?</h2>\n<p>In a digitally advanced modern world where competition in the media industry is neck-to-neck, a little friction in the overall registration process could compel users to switch. </p>\n<p>Yes, every user expects a great experience and a seamless registration process that doesn’t annoy them. </p>\n<p>In a nutshell, if an OTT platform isn’t offering a <a href=\"https://www.loginradius.com/authentication/\">flawless registration experience</a>, it’s losing business. </p>\n<p>A CIAM solution is more than just an identity management system; it helps businesses improve lead generation, enhance conversions, and deliver a seamless user experience when a user first interacts with the brand. </p>\n<p>Users always consider platforms offering smooth sign-ups rather than asking them to fill lengthy registration forms. </p>\n<p>Whether it’s social login or OTP registration, a CIAM solution always helps deliver a seamless experience that helps improve lead generation and conversion rates. </p>\n<h2 id=\"advantages-of-ott-authentication-through-a-ciam\" style=\"position:relative;\"><a href=\"#advantages-of-ott-authentication-through-a-ciam\" aria-label=\"advantages of ott authentication through a ciam permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>Advantages of OTT Authentication through a CIAM</h2>\n<p>Consumer identity and access management solutions are helping different OTT leaders derive growth by offering top-class user experiences coupled with robust security. Here’s the list of advantages that you get with OTT authentication through a CIAM: </p>\n<h3 id=\"single-sign-on-sso-for-a-seamless-experience\" style=\"position:relative;\"><a href=\"#single-sign-on-sso-for-a-seamless-experience\" aria-label=\"single sign on sso for a seamless experience permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>Single Sign-On (SSO): For a seamless experience</h3>\n<p>Single Sign-On allows your customers to access any of your web properties, mobile apps, and third-party systems with a single identity. </p>\n<p>OTT users perceive your enterprise as a single entity, and they expect you to treat them like a single customer.</p>\n<p>If you have multiple websites and mobile apps under the same company umbrella, there’s no reason you can’t meet this expectation.</p>\n<p>Web SSO authentication from LoginRadius brings everything together. Each customer has one account. They can use one set of credentials anywhere they interact with your brand.</p>\n<p><a href=\"https://www.loginradius.com/resource/loginradius-single-sign-on/\"><span\n      class=\"gatsby-resp-image-wrapper\"\n      style=\"position: relative; display: block; margin-left: auto; margin-right: auto; max-width: 768px; \"\n    >\n      <span\n    class=\"gatsby-resp-image-background-image\"\n    style=\"padding-bottom: 30.307692307692307%; position: relative; bottom: 0; left: 0; background-image: url('data:image/png;base64,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'); background-size: cover; display: block;\"\n  ></span>\n  <img\n        class=\"gatsby-resp-image-image\"\n        alt=\"DS-SSO\"\n        title=\"DS-SSO\"\n        src=\"/static/93476b7d6cd257f74ac39f36e32ef1b5/e5715/DS-SSO.png\"\n        srcset=\"/static/93476b7d6cd257f74ac39f36e32ef1b5/a6d36/DS-SSO.png 650w,\n/static/93476b7d6cd257f74ac39f36e32ef1b5/e5715/DS-SSO.png 768w,\n/static/93476b7d6cd257f74ac39f36e32ef1b5/81501/DS-SSO.png 2886w\"\n        sizes=\"(max-width: 768px) 100vw, 768px\"\n        style=\"width:100%;height:100%;margin:0;vertical-align:middle;position:absolute;top:0;left:0;\"\n        loading=\"lazy\"\n      />\n    </span></a></p>\n<h3 id=\"access-management-for-restricting-content\" style=\"position:relative;\"><a href=\"#access-management-for-restricting-content\" aria-label=\"access management for restricting content permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>Access Management: For Restricting Content</h3>\n<p>With the increasing access to media over OTT platforms, the OTT industry’s biggest challenge is setting age restrictions for specific content.</p>\n<p>While most media platforms aren’t focusing on creating sub-profiles, the competitors are already leveraging access management for a single identity used by multiple users.</p>\n<p>Whether we talk about a particular category of content for premium users or setting age restrictions, access management plays a crucial role in enhancing the user experience for every business.</p>\n<p>Access management through a CIAM solution like LoginRadius helps improve user experience and eventually plays a crucial role in enhancing overall data and privacy security.</p>\n<h3 id=\"social-login-for-instant-and-easy-registration\" style=\"position:relative;\"><a href=\"#social-login-for-instant-and-easy-registration\" aria-label=\"social login for instant and easy registration permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>Social Login: For instant and easy registration</h3>\n<p>As discussed earlier, a little friction in the overall registration process could be the reason for a user’s switch. Hence, social login is the ultimate solution to help speed up the process. </p>\n<p><a href=\"https://www.loginradius.com/social-login/\">Social login</a>, also termed social sign-in or social sign-on, allows your consumers to login and register with a single click on a website or mobile application using their existing accounts from various social providers.</p>\n<h2 id=\"the-bottom-line\" style=\"position:relative;\"><a href=\"#the-bottom-line\" aria-label=\"the bottom line permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>The Bottom Line</h2>\n<p>The rising popularity of OTT platforms and soaring numbers of subscribers depict that the future belongs to online content distribution platforms. </p>\n<p>However, the associated risks with these OTT platforms can’t be overlooked. Businesses shouldn’t ignore the importance of secure and seamless authentication that streamlines lead generation and overall business growth. </p>\n<p>A cutting-edge CIAM solution like LoginRadius can help OTT platforms deliver a frictionless user experience backed with stringent security. </p>\n<p><a href=\"https://www.loginradius.com/book-a-demo/\"><span\n      class=\"gatsby-resp-image-wrapper\"\n      style=\"position: relative; display: block; margin-left: auto; margin-right: auto; max-width: 768px; \"\n    >\n      <span\n    class=\"gatsby-resp-image-background-image\"\n    style=\"padding-bottom: 30.307692307692307%; position: relative; bottom: 0; left: 0; background-image: url('data:image/png;base64,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'); background-size: cover; display: block;\"\n  ></span>\n  <img\n        class=\"gatsby-resp-image-image\"\n        alt=\"book-free-demo-loginradius\"\n        title=\"book-free-demo-loginradius\"\n        src=\"/static/fcc4c4b5dc38cc4528f99d09480f4eb2/e5715/book-a-demo-loginradius.png\"\n        srcset=\"/static/fcc4c4b5dc38cc4528f99d09480f4eb2/a6d36/book-a-demo-loginradius.png 650w,\n/static/fcc4c4b5dc38cc4528f99d09480f4eb2/e5715/book-a-demo-loginradius.png 768w,\n/static/fcc4c4b5dc38cc4528f99d09480f4eb2/63ff0/book-a-demo-loginradius.png 2887w\"\n        sizes=\"(max-width: 768px) 100vw, 768px\"\n        style=\"width:100%;height:100%;margin:0;vertical-align:middle;position:absolute;top:0;left:0;\"\n        loading=\"lazy\"\n      />\n    </span></a></p>\n<style class=\"grvsc-styles\">\n  .grvsc-container {\n    overflow: auto;\n    -webkit-overflow-scrolling: touch;\n    padding-top: 1rem;\n    padding-top: var(--grvsc-padding-top, var(--grvsc-padding-v, 1rem));\n    padding-bottom: 1rem;\n    padding-bottom: var(--grvsc-padding-bottom, var(--grvsc-padding-v, 1rem));\n    border-radius: 8px;\n    border-radius: var(--grvsc-border-radius, 8px);\n    font-feature-settings: normal;\n  }\n  \n  .grvsc-code {\n    display: inline-block;\n    min-width: 100%;\n  }\n  \n  .grvsc-line {\n    display: inline-block;\n    box-sizing: border-box;\n    width: 100%;\n    padding-left: 1.5rem;\n    padding-left: var(--grvsc-padding-left, var(--grvsc-padding-h, 1.5rem));\n    padding-right: 1.5rem;\n    padding-right: var(--grvsc-padding-right, var(--grvsc-padding-h, 1.5rem));\n  }\n  \n  .grvsc-line-highlighted {\n    background-color: var(--grvsc-line-highlighted-background-color, transparent);\n    box-shadow: inset var(--grvsc-line-highlighted-border-width, 4px) 0 0 0 var(--grvsc-line-highlighted-border-color, transparent);\n  }\n  \n</style>","frontmatter":{"date":"February 11, 2022","updated_date":null,"description":"Adding a stringent authentication mechanism through a CIAM solution that ensures robust security and enhances user experience is the need of the hour for every OTT platform. Let’s understand the aspects of incorporating OTT authentication for OTT platforms and why it’s crucial from a lead generation perspective.","title":"Why Should You Use OTT Authentication in Your Lead Generation Funnel?","tags":["data security","authentication","sso","ciam solution"],"pinned":null,"coverImage":{"childImageSharp":{"fluid":{"aspectRatio":1.8018018018018018,"src":"/static/4ee842ac794e01f77f6e84794a5824c1/33aa5/ott-lead.jpg","srcSet":"/static/4ee842ac794e01f77f6e84794a5824c1/f836f/ott-lead.jpg 200w,\n/static/4ee842ac794e01f77f6e84794a5824c1/2244e/ott-lead.jpg 400w,\n/static/4ee842ac794e01f77f6e84794a5824c1/33aa5/ott-lead.jpg 768w","sizes":"(max-width: 768px) 100vw, 768px"}}},"author":{"id":"Vishal Sharma","github":null,"avatar":null}}}},{"node":{"excerpt":"Introduction Every strategy used to communicate what a business is to its customers 一 from its logo design, the shapes and colors used in…","fields":{"slug":"/growth/improve-customer-relation-brand-identity/"},"html":"<h2 id=\"introduction\" style=\"position:relative;\"><a href=\"#introduction\" aria-label=\"introduction permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>Introduction</h2>\n<p>Every strategy used to communicate what a business is to its customers 一 from its logo design, the shapes and colors used in graphics, down to the language tone of your content 一 are pivotal in <a href=\"https://www.loginradius.com/blog/growth/does-your-website-imagery-reflect-your-brand-identity/\">building a brand identity</a>. Successful examples can be recognized in an instant, like Nike and Coca-Cola.</p>\n<p>The bigger question to ask, yet, is how to build a kind of brand identity that attracts more customers. This includes not only ensuring satisfaction in a company’s services or products but also building a potential and loyal customer base to boost your <a rel=\"nofollow\" href=\"https://lendza.com/blog/build-maintain-brand-loyal\"> brand loyalty </a>. </p>\n<h2 id=\"how-customer-identity-is-linked-to-brand-identity\" style=\"position:relative;\"><a href=\"#how-customer-identity-is-linked-to-brand-identity\" aria-label=\"how customer identity is linked to brand identity permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>How Customer Identity is Linked to Brand Identity</h2>\n<p>Beyond pretty packaging and catchy visuals, a good brand identity differentiates a company from others, connects it with the target community, and reflects the experience being offered. Put together, this gives the right image. </p>\n<p>Part of having an effective brand identity is customer identity. Customer identity is basically the data of specific individuals targeted as well as those already reached out to by the brand. </p>\n<p>Data gathering plays a big role in figuring out true customer identity, including factors like consumer behaviors, geographic location, and preferences. Other pertinent data is also collected like other subscriptions, loyalty cards, and device usage.</p>\n<p>What is important, then, for companies is to cull the right customer identity from their data sets in order to build an effective brand identity. What this does is fill the gaps in understanding the <a href=\"https://www.loginradius.com/blog/fuel/consumer-journey-from-sign-up-to-purchase/\">journey of a consumer</a>. Also, this duo makes it possible to get consistent, coherent, and immediate data about potential and existing customers, regardless of channel. This helps spark better engagement and improved marketing. </p>\n<p>Below are steps and tips in attracting more customers through established, solid branding that keeps customer identity in mind.</p>\n<h3 id=\"1-build-the-basics\" style=\"position:relative;\"><a href=\"#1-build-the-basics\" aria-label=\"1 build the basics permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>1. Build the basics</h3>\n<p>Before delving into details like creating the brand’s visual aspects right away, it is crucial to establish the bare bones of your brand first. What is the company about, and what does it seek to accomplish? </p>\n<p>Weave a clear brand narrative. This means that clear articulation of the company's values, vision, mission, and purpose should be at the heart of the brand, including the brand name. </p>\n<p>Aside from that, don’t forget to develop who your <a rel=\"nofollow\" href=\"https://www.cience.com/blog/targeting-decision-makers\"> target consumer </a> is. This is where customer identity will prove useful.</p>\n<p>Finally, assessing the current state of the brand identity (especially if in the process of rebranding) later on is also crucial. This includes having the foresight and flexibility to tweak the brand depending on how aligned it is with evolving goals. </p>\n<p><strong>Also Download</strong>: <a href=\"https://www.loginradius.com/resource/guide-to-modern-customer-identity/\"><span\n      class=\"gatsby-resp-image-wrapper\"\n      style=\"position: relative; display: block; margin-left: auto; margin-right: auto; max-width: 768px; \"\n    >\n      <span\n    class=\"gatsby-resp-image-background-image\"\n    style=\"padding-bottom: 30.307692307692307%; position: relative; bottom: 0; left: 0; background-image: url('data:image/png;base64,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'); background-size: cover; display: block;\"\n  ></span>\n  <img\n        class=\"gatsby-resp-image-image\"\n        alt=\"EB-GD-to-Mod-Cust-Id\"\n        title=\"EB-GD-to-Mod-Cust-Id\"\n        src=\"/static/e8ca49370e6ab28514cbd05ef77951af/e5715/EB-GD-to-Mod-Cust-Id.png\"\n        srcset=\"/static/e8ca49370e6ab28514cbd05ef77951af/a6d36/EB-GD-to-Mod-Cust-Id.png 650w,\n/static/e8ca49370e6ab28514cbd05ef77951af/e5715/EB-GD-to-Mod-Cust-Id.png 768w,\n/static/e8ca49370e6ab28514cbd05ef77951af/81501/EB-GD-to-Mod-Cust-Id.png 2886w\"\n        sizes=\"(max-width: 768px) 100vw, 768px\"\n        style=\"width:100%;height:100%;margin:0;vertical-align:middle;position:absolute;top:0;left:0;\"\n        loading=\"lazy\"\n      />\n    </span></a></p>\n<h3 id=\"2-know-the-competition\" style=\"position:relative;\"><a href=\"#2-know-the-competition\" aria-label=\"2 know the competition permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>2. Know the competition</h3>\n<p>Auditing one's competition is also part of building one's brand. This helps in making your brand distinct from others. Doing that requires an understanding of your competition and how you compare with them.</p>\n<p>An example is Twitch, the video streaming platform. They did an all-purple brand as opposed to the reds and greens prevalent in their industry. This move solidified their brand, now a multi-billion dollar company. </p>\n<h3 id=\"3-make-visual-direction-matter\" style=\"position:relative;\"><a href=\"#3-make-visual-direction-matter\" aria-label=\"3 make visual direction matter permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>3. Make visual direction matter</h3>\n<p>After knowing one’s foundation and competition, the next step is to work on the visual aspect. Design is a tricky element, for it makes use of words subject to interpretation and colors that may have been intended to convey something positive but may be interpreted differently, too.</p>\n<p>Part of this process, therefore, is to have answers to all important questions that your brand and its logo need to have. That includes the company's key traits, what people should feel upon viewing the brand, and deciding which elements would help achieve that.</p>\n<h3 id=\"4-combine-everything-to-create-a-unique-story\" style=\"position:relative;\"><a href=\"#4-combine-everything-to-create-a-unique-story\" aria-label=\"4 combine everything to create a unique story permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>4. Combine everything to create a unique story</h3>\n<p>Once you have established the visual direction of your brand, then it’s time to tie in everything to create the overall story of your brand. If your brand is a person, how would it talk to its customers? What kind of personality will it have? Will your brand have a witty, friendly, or formal tone? </p>\n<p>Consider all these different factors when you’re writing content, offering customer support, or even when reaching out to engage with people through social media. </p>\n<p>Remember, a brand is not just the colors and fonts of your logo and visual elements. Instead, it’s a multifaceted icon that has its own personality.</p>\n<h3 id=\"5-do-marketing-right\" style=\"position:relative;\"><a href=\"#5-do-marketing-right\" aria-label=\"5 do marketing right permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>5. Do marketing right</h3>\n<p>With your brand identity ironed out, the last step is to campaign it properly. Marketing and messaging that highlight the customers over mere profits is not only efficient but will also develop trust in the long run. </p>\n<p>Have a team dedicated to monitoring tasks like social media listening. Pay attention to any mentions about your brand. Noting both positive and negative comments can help you improve current strategies. </p>\n<p>Whatever social media strategy you come up with, remember to choose those that will allow your branding to shine through. With this as a guide, you’ll be able to make your brand more memorable in no time.</p>\n<h2 id=\"to-sum-up\" style=\"position:relative;\"><a href=\"#to-sum-up\" aria-label=\"to sum up permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>To Sum Up</h2>\n<p>Branding is definitely one of the key elements that can ensure a company’s success. Establishing it early on in the game is crucial if you want to dominate the industry later on. However, contrary to common belief, branding is composed of so much more other than just your logo and chosen brand colors. Instead, it is a living, growing creature with its own unique personality.</p>\n<p>Think of it as an avatar you’ve created to attract your target demographic. Because of this, developing customer identity is also a must when it comes to making your brand. </p>\n<p>By keeping the tips we’ve shared with you in mind, though, we are confident that you will be able to refine your branding to suit the goals of your business. Good luck! </p>\n<p><a href=\"https://www.loginradius.com/book-a-demo/\"><span\n      class=\"gatsby-resp-image-wrapper\"\n      style=\"position: relative; display: block; margin-left: auto; margin-right: auto; max-width: 768px; \"\n    >\n      <span\n    class=\"gatsby-resp-image-background-image\"\n    style=\"padding-bottom: 30.307692307692307%; position: relative; bottom: 0; left: 0; background-image: url('data:image/png;base64,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'); background-size: cover; display: block;\"\n  ></span>\n  <img\n        class=\"gatsby-resp-image-image\"\n        alt=\"book-a-demo-loginradius\"\n        title=\"book-a-demo-loginradius\"\n        src=\"/static/fcc4c4b5dc38cc4528f99d09480f4eb2/e5715/book-a-demo-loginradius.png\"\n        srcset=\"/static/fcc4c4b5dc38cc4528f99d09480f4eb2/a6d36/book-a-demo-loginradius.png 650w,\n/static/fcc4c4b5dc38cc4528f99d09480f4eb2/e5715/book-a-demo-loginradius.png 768w,\n/static/fcc4c4b5dc38cc4528f99d09480f4eb2/63ff0/book-a-demo-loginradius.png 2887w\"\n        sizes=\"(max-width: 768px) 100vw, 768px\"\n        style=\"width:100%;height:100%;margin:0;vertical-align:middle;position:absolute;top:0;left:0;\"\n        loading=\"lazy\"\n      />\n    </span></a></p>\n<style class=\"grvsc-styles\">\n  .grvsc-container {\n    overflow: auto;\n    -webkit-overflow-scrolling: touch;\n    padding-top: 1rem;\n    padding-top: var(--grvsc-padding-top, var(--grvsc-padding-v, 1rem));\n    padding-bottom: 1rem;\n    padding-bottom: var(--grvsc-padding-bottom, var(--grvsc-padding-v, 1rem));\n    border-radius: 8px;\n    border-radius: var(--grvsc-border-radius, 8px);\n    font-feature-settings: normal;\n  }\n  \n  .grvsc-code {\n    display: inline-block;\n    min-width: 100%;\n  }\n  \n  .grvsc-line {\n    display: inline-block;\n    box-sizing: border-box;\n    width: 100%;\n    padding-left: 1.5rem;\n    padding-left: var(--grvsc-padding-left, var(--grvsc-padding-h, 1.5rem));\n    padding-right: 1.5rem;\n    padding-right: var(--grvsc-padding-right, var(--grvsc-padding-h, 1.5rem));\n  }\n  \n  .grvsc-line-highlighted {\n    background-color: var(--grvsc-line-highlighted-background-color, transparent);\n    box-shadow: inset var(--grvsc-line-highlighted-border-width, 4px) 0 0 0 var(--grvsc-line-highlighted-border-color, transparent);\n  }\n  \n</style>","frontmatter":{"date":"February 04, 2022","updated_date":null,"description":"Branding is composed of so much more other than just your logo and chosen brand colors. Developing customer identity is also a must when it comes to getting your brand out for consumers. These tips will help you refine your branding to suit the goals of your business.","title":"How to Create Brand Identity to Attract More Customers","tags":["identity management","customer identity","cx"],"pinned":null,"coverImage":{"childImageSharp":{"fluid":{"aspectRatio":1.9047619047619047,"src":"/static/2428f88a6b44d880fec5a516de678c7b/33aa5/brand-identity.jpg","srcSet":"/static/2428f88a6b44d880fec5a516de678c7b/f836f/brand-identity.jpg 200w,\n/static/2428f88a6b44d880fec5a516de678c7b/2244e/brand-identity.jpg 400w,\n/static/2428f88a6b44d880fec5a516de678c7b/33aa5/brand-identity.jpg 768w","sizes":"(max-width: 768px) 100vw, 768px"}}},"author":{"id":"Mike Abelson","github":null,"avatar":null}}}}]},"markdownRemark":{"excerpt":"Introduction In today's digital world, the demand for robust identity proofing solutions is greater than ever. As businesses strive to…","fields":{"slug":"/growth/identity-proofing-orchestration-security/"},"html":"<h2 id=\"introduction\" style=\"position:relative;\"><a href=\"#introduction\" aria-label=\"introduction permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>Introduction</h2>\n<p>In today's digital world, the demand for robust identity proofing solutions is greater than ever. As businesses strive to protect their systems from increasing cyber threats while maintaining a seamless customer experience, orchestration has emerged as a powerful tool.</p>\n<p>By integrating comprehensive identity proofing solutions through orchestration, companies can enhance security, improve compliance, and deliver a <a href=\"https://www.loginradius.com/customer-experience-solutions/\">smoother user experience</a>. Let’s understand the aspects of comprehensive identity-proofing solutions. </p>\n<h2 id=\"the-growing-need-for-identity-proofing\" style=\"position:relative;\"><a href=\"#the-growing-need-for-identity-proofing\" aria-label=\"the growing need for identity proofing permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>The Growing Need for Identity Proofing</h2>\n<p>With the rise of digital interactions, businesses face significant challenges in verifying the identities of users, customers, and employees. Cybercrime is rising, and organizations must protect sensitive information and prevent unauthorized access. This has made <a href=\"https://www.loginradius.com/blog/identity/identity-proofing/\">identity proofing</a> an essential component of modern business operations.</p>\n<p>Traditional identity verification methods, such as passwords and security questions, are no longer sufficient to combat sophisticated attacks. Businesses must adopt more advanced techniques that leverage biometric data, machine learning, and real-time analysis to ensure accurate and reliable identity verification.</p>\n<h2 id=\"what-is-orchestration-in-identity-proofing\" style=\"position:relative;\"><a href=\"#what-is-orchestration-in-identity-proofing\" aria-label=\"what is orchestration in identity proofing permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>What is Orchestration in Identity Proofing?</h2>\n<p>Orchestration in identity proofing involves integrating various verification tools and processes into a single, cohesive platform. This approach allows businesses to automate and streamline identity verification tasks, making them more efficient and effective.</p>\n<p>By utilizing orchestration, companies can:</p>\n<ul>\n<li><strong>Automate Verification Processes:</strong> Streamline the identity-proofing process by automating routine checks and procedures, reducing manual intervention and human error.</li>\n<li><strong>Enhance Security Measures:</strong> Integrate multiple layers of security, such as biometrics, document verification, and device intelligence, to strengthen identity proofing efforts.</li>\n<li><strong>Ensure Compliance:</strong> Easily adapt to regulatory requirements across different regions by incorporating compliance checks into the orchestration workflow.</li>\n<li><strong>Improve User Experience:</strong> Deliver a seamless and frictionless experience for users by reducing the number of steps required for <a href=\"https://www.loginradius.com/blog/identity/digital-identity-verification/\">identity verification</a>.</li>\n</ul>\n<h2 id=\"benefits-of-comprehensive-identity-proofing-solutions\" style=\"position:relative;\"><a href=\"#benefits-of-comprehensive-identity-proofing-solutions\" aria-label=\"benefits of comprehensive identity proofing solutions permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a><strong>Benefits of Comprehensive Identity Proofing Solutions</strong></h2>\n<h3 id=\"1-enhanced-security\" style=\"position:relative;\"><a href=\"#1-enhanced-security\" aria-label=\"1 enhanced security permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>1. Enhanced Security</h3>\n<p>Comprehensive identity proofing solutions offer advanced security features that help businesses protect their digital assets and user data. By leveraging multiple verification methods, organizations can create a robust defense against identity theft and fraud. Orchestration allows these security measures to be applied consistently and automatically, reducing the risk of human error.</p>\n<h3 id=\"2-regulatory-compliance\" style=\"position:relative;\"><a href=\"#2-regulatory-compliance\" aria-label=\"2 regulatory compliance permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>2. Regulatory Compliance</h3>\n<p>Businesses must navigate a complex landscape of data protection and privacy regulations, such as GDPR, CCPA, and PSD2. </p>\n<p>Comprehensive identity proofing solutions help companies stay compliant by integrating regulatory checks into their workflows. Orchestration ensures that these checks are performed consistently and accurately, minimizing the risk of non-compliance and associated penalties.</p>\n<h3 id=\"3-improved-customer-experience\" style=\"position:relative;\"><a href=\"#3-improved-customer-experience\" aria-label=\"3 improved customer experience permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>3. Improved Customer Experience</h3>\n<p>A streamlined and efficient identity verification process is crucial for providing a positive customer experience. </p>\n<p>With orchestration, businesses can reduce the time and effort required for users to prove their identities, leading to higher satisfaction and loyalty. Automated processes also minimize the risk of false positives, ensuring unnecessary security hurdles do not inconvenience legitimate users.</p>\n<p><a href=\"https://www.loginradius.com/resource/datasheet/identity-orchestration-workflow/\"><span\n      class=\"gatsby-resp-image-wrapper\"\n      style=\"position: relative; display: block; margin-left: auto; margin-right: auto; max-width: 768px; \"\n    >\n      <span\n    class=\"gatsby-resp-image-background-image\"\n    style=\"padding-bottom: 30.307692307692307%; position: relative; bottom: 0; left: 0; background-image: url('data:image/png;base64,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'); background-size: cover; display: block;\"\n  ></span>\n  <img\n        class=\"gatsby-resp-image-image\"\n        alt=\"DS-id-orchestration\"\n        title=\"DS-id-orchestration\"\n        src=\"/static/684e33528c22fabe4e035d1e4cc17b39/e5715/DS-id-orchestration.png\"\n        srcset=\"/static/684e33528c22fabe4e035d1e4cc17b39/a6d36/DS-id-orchestration.png 650w,\n/static/684e33528c22fabe4e035d1e4cc17b39/e5715/DS-id-orchestration.png 768w,\n/static/684e33528c22fabe4e035d1e4cc17b39/81501/DS-id-orchestration.png 2886w\"\n        sizes=\"(max-width: 768px) 100vw, 768px\"\n        style=\"width:100%;height:100%;margin:0;vertical-align:middle;position:absolute;top:0;left:0;\"\n        loading=\"lazy\"\n      />\n    </span></a></p>\n<h3 id=\"4-cost-efficiency\" style=\"position:relative;\"><a href=\"#4-cost-efficiency\" aria-label=\"4 cost efficiency permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>4. Cost Efficiency</h3>\n<p>Orchestration reduces the need for manual intervention and streamlines identity verification processes, resulting in cost savings for businesses. By automating routine tasks, organizations can allocate resources more effectively and focus on strategic initiatives that drive growth.</p>\n<h3 id=\"5-scalability-and-flexibility\" style=\"position:relative;\"><a href=\"#5-scalability-and-flexibility\" aria-label=\"5 scalability and flexibility permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>5. Scalability and Flexibility</h3>\n<p>As businesses grow and expand into new markets, their identity proofing needs may change. Orchestration provides the flexibility to adapt to these changes by easily integrating new verification tools and processes.</p>\n<p>This scalability ensures that companies can continue to provide secure and efficient identity verification as their operations evolve.</p>\n<h2 id=\"conclusion\" style=\"position:relative;\"><a href=\"#conclusion\" aria-label=\"conclusion permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>Conclusion</h2>\n<p>In a world where digital interactions are becoming the norm, businesses must prioritize identity proofing to protect their assets and build trust with their users. </p>\n<p>By embracing comprehensive identity proofing solutions through orchestration, companies can enhance security, ensure compliance, and deliver a superior customer experience. As cyber threats continue to evolve, the adoption of orchestration will be crucial for businesses looking to stay ahead of the curve.</p>\n<p><a href=\"https://www.loginradius.com/book-a-demo/\"><span\n      class=\"gatsby-resp-image-wrapper\"\n      style=\"position: relative; display: block; margin-left: auto; margin-right: auto; max-width: 768px; \"\n    >\n      <span\n    class=\"gatsby-resp-image-background-image\"\n    style=\"padding-bottom: 30.307692307692307%; position: relative; bottom: 0; left: 0; background-image: url('data:image/png;base64,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'); background-size: cover; display: block;\"\n  ></span>\n  <img\n        class=\"gatsby-resp-image-image\"\n        alt=\"book-a-free-demo-loginradius\"\n        title=\"book-a-free-demo-loginradius\"\n        src=\"/static/fcc4c4b5dc38cc4528f99d09480f4eb2/e5715/book-a-demo-loginradius.png\"\n        srcset=\"/static/fcc4c4b5dc38cc4528f99d09480f4eb2/a6d36/book-a-demo-loginradius.png 650w,\n/static/fcc4c4b5dc38cc4528f99d09480f4eb2/e5715/book-a-demo-loginradius.png 768w,\n/static/fcc4c4b5dc38cc4528f99d09480f4eb2/63ff0/book-a-demo-loginradius.png 2887w\"\n        sizes=\"(max-width: 768px) 100vw, 768px\"\n        style=\"width:100%;height:100%;margin:0;vertical-align:middle;position:absolute;top:0;left:0;\"\n        loading=\"lazy\"\n      />\n    </span></a></p>\n<style class=\"grvsc-styles\">\n  .grvsc-container {\n    overflow: auto;\n    -webkit-overflow-scrolling: touch;\n    padding-top: 1rem;\n    padding-top: var(--grvsc-padding-top, var(--grvsc-padding-v, 1rem));\n    padding-bottom: 1rem;\n    padding-bottom: var(--grvsc-padding-bottom, var(--grvsc-padding-v, 1rem));\n    border-radius: 8px;\n    border-radius: var(--grvsc-border-radius, 8px);\n    font-feature-settings: normal;\n  }\n  \n  .grvsc-code {\n    display: inline-block;\n    min-width: 100%;\n  }\n  \n  .grvsc-line {\n    display: inline-block;\n    box-sizing: border-box;\n    width: 100%;\n    padding-left: 1.5rem;\n    padding-left: var(--grvsc-padding-left, var(--grvsc-padding-h, 1.5rem));\n    padding-right: 1.5rem;\n    padding-right: var(--grvsc-padding-right, var(--grvsc-padding-h, 1.5rem));\n  }\n  \n  .grvsc-line-highlighted {\n    background-color: var(--grvsc-line-highlighted-background-color, transparent);\n    box-shadow: inset var(--grvsc-line-highlighted-border-width, 4px) 0 0 0 var(--grvsc-line-highlighted-border-color, transparent);\n  }\n  \n</style>","frontmatter":{"date":"August 12, 2024","updated_date":null,"description":"In the rapidly evolving digital landscape, businesses are turning to comprehensive identity-proofing solutions to bolster security, ensure compliance, and enhance customer experiences. By leveraging orchestration, companies can streamline identity verification processes, reduce fraud, and build trust with their users.","title":"Mastering Orchestration: The Business Case for End-to-End Identity Proofing Solutions","tags":["identity orchestration","identity proofing","cx"],"pinned":null,"coverImage":{"childImageSharp":{"fluid":{"aspectRatio":1.7699115044247788,"src":"/static/d0989f98bd821ddeb9cf5df4770d959a/33aa5/id-proofing.jpg","srcSet":"/static/d0989f98bd821ddeb9cf5df4770d959a/f836f/id-proofing.jpg 200w,\n/static/d0989f98bd821ddeb9cf5df4770d959a/2244e/id-proofing.jpg 400w,\n/static/d0989f98bd821ddeb9cf5df4770d959a/33aa5/id-proofing.jpg 768w","sizes":"(max-width: 768px) 100vw, 768px"}}},"author":{"id":"Cooper Matheson","github":null,"avatar":null}}}},"pageContext":{"limit":6,"skip":96,"currentPage":17,"type":"//growth//","numPages":39,"pinned":"e7cd3e29-b556-50d2-be54-478fdad33955"}},"staticQueryHashes":["1171199041","1384082988","2100481360","23180105","528864852"]}