{"componentChunkName":"component---src-pages-markdown-remark-fields-slug-js","path":"/identity/consumer-digital-identity-trends-report-2024/","result":{"data":{"markdownRemark":{"id":"f8bd2e51-8e8f-517c-aa37-8431e75e725b","excerpt":"Introduction We are excited to present our annual Consumer Digital Identity Trends Report 2024, the ultimate guide for navigating the complex and ever-evolving…","html":"<h2 id=\"introduction\" style=\"position:relative;\"><a href=\"#introduction\" aria-label=\"introduction permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>Introduction</h2>\n<p>We are excited to present our annual <a href=\"https://www.loginradius.com/resource/2024-consumer-digital-identity-trends-report/\">Consumer Digital Identity Trends Report 2024</a>, the ultimate guide for navigating the complex and ever-evolving landscape of digital consumer identity.</p>\n<p>By surveying over 500 brands and an impressive 1.17 billion users from the LoginRadius Identity Platform, we provide an in-depth analysis of the consumer data market annually. </p>\n<p>This year too, the report offers insights and industry-standard performance benchmarks, covering areas such as consumer behavior, authentication methods, identity verification, and IT requirements. </p>\n<h2 id=\"why-passwordless-authentication-is-the-secret-to-keeping-your-customers-happy\" style=\"position:relative;\"><a href=\"#why-passwordless-authentication-is-the-secret-to-keeping-your-customers-happy\" aria-label=\"why passwordless authentication is the secret to keeping your customers happy permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>Why Passwordless Authentication Is the Secret to Keeping Your Customers Happy?</h2>\n<p>Our research examined consumer comfort with <a href=\"https://www.loginradius.com/passwordless-login/\">passwordless login</a> methods and compared preferences for email versus phone number authentication. We discovered that 88.54% of users favor logging in with their email address, while 11.46% prefer using their phone number.</p>\n<p>Our analysis shows a clear preference for email-based passwordless login, which has grown since last year. Additionally, the use of Passkeys for passwordless authentication is also on the rise.</p>\n<p><span\n      class=\"gatsby-resp-image-wrapper\"\n      style=\"position: relative; display: block; margin-left: auto; margin-right: auto; max-width: 768px; \"\n    >\n      <span\n    class=\"gatsby-resp-image-background-image\"\n    style=\"padding-bottom: 70.76923076923076%; position: relative; bottom: 0; left: 0; background-image: url('data:image/png;base64,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'); background-size: cover; display: block;\"\n  ></span>\n  <img\n        class=\"gatsby-resp-image-image\"\n        alt=\"consumer-report-2024\"\n        title=\"image_tooltip\"\n        src=\"/static/9617a365e6ae21fdd800d7b3b5c75a0e/e5715/consumer-report-2024.png\"\n        srcset=\"/static/9617a365e6ae21fdd800d7b3b5c75a0e/a6d36/consumer-report-2024.png 650w,\n/static/9617a365e6ae21fdd800d7b3b5c75a0e/e5715/consumer-report-2024.png 768w\"\n        sizes=\"(max-width: 768px) 100vw, 768px\"\n        style=\"width:100%;height:100%;margin:0;vertical-align:middle;position:absolute;top:0;left:0;\"\n        loading=\"lazy\"\n      />\n    </span></p>\n<h2 id=\"key-highlights-of-the-consumer-identity-report-2024\" style=\"position:relative;\"><a href=\"#key-highlights-of-the-consumer-identity-report-2024\" aria-label=\"key highlights of the consumer identity report 2024 permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>Key Highlights of the Consumer Identity Report 2024</h2>\n<p>As one of the top providers of Customer Identity and Access Management solutions, we've leveraged our global reach to gather and analyze this data. Over the past year, our in-depth analysis of our customer base has uncovered some exciting insights, including but not limited to:</p>\n<ul>\n<li>Passwordless authentication is rising, with 88.54% of users preferring to log in with their email address and 11.46% opting for their phone number. </li>\n<li>Among consumers using <a href=\"https://www.loginradius.com/multi-factor-authentication/\">multi-factor authentication</a> (MFA), 43.86% prefer authenticator apps, while 37.11% of companies offer MFA through email codes.</li>\n<li>The passwordless login has the highest return rate of 42.43%. </li>\n</ul>\n<p><a href=\"https://www.loginradius.com/resource/2024-consumer-digital-identity-trends-report/\"><span\n      class=\"gatsby-resp-image-wrapper\"\n      style=\"position: relative; display: block; margin-left: auto; margin-right: auto; max-width: 768px; \"\n    >\n      <span\n    class=\"gatsby-resp-image-background-image\"\n    style=\"padding-bottom: 30.307692307692307%; position: relative; bottom: 0; left: 0; background-image: url('data:image/png;base64,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'); background-size: cover; display: block;\"\n  ></span>\n  <img\n        class=\"gatsby-resp-image-image\"\n        alt=\"CTA-RP\"\n        title=\"CTA-RP\"\n        src=\"/static/c64a0091b01f9e2691593a23b15aefad/e5715/CTA-RP.png\"\n        srcset=\"/static/c64a0091b01f9e2691593a23b15aefad/a6d36/CTA-RP.png 650w,\n/static/c64a0091b01f9e2691593a23b15aefad/e5715/CTA-RP.png 768w,\n/static/c64a0091b01f9e2691593a23b15aefad/81501/CTA-RP.png 2886w\"\n        sizes=\"(max-width: 768px) 100vw, 768px\"\n        style=\"width:100%;height:100%;margin:0;vertical-align:middle;position:absolute;top:0;left:0;\"\n        loading=\"lazy\"\n      />\n    </span></a> </p>\n<h2 id=\"looking-ahead-gaining-a-competitive-edge-through-strategic-customer-identity-management\" style=\"position:relative;\"><a href=\"#looking-ahead-gaining-a-competitive-edge-through-strategic-customer-identity-management\" aria-label=\"looking ahead gaining a competitive edge through strategic customer identity management permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>Looking Ahead: Gaining a Competitive Edge Through Strategic Customer Identity Management</h2>\n<p>In today’s competitive market, a strategic approach to customer identity management can offer significant advantages.</p>\n<p>The LoginRadius Consumer Identity Trend Report 2024 underscores the need to view CIAM as a vital business function rather than just an operational task. Adopting this perspective can lead to greater efficiency, reduced customer acquisition and support costs, and enhanced customer retention.</p>\n<p>These insights are crucial for those aiming to elevate their customer experience and improve their bottom line.</p>\n<p><a href=\"https://www.loginradius.com/resource/2024-consumer-digital-identity-trends-report/\">Download your free copy</a> of the report today and stay ahead in the dynamic field of customer identity management.</p>\n<p><a href=\"https://www.loginradius.com/book-a-demo/\"><span\n      class=\"gatsby-resp-image-wrapper\"\n      style=\"position: relative; display: block; margin-left: auto; margin-right: auto; max-width: 768px; \"\n    >\n      <span\n    class=\"gatsby-resp-image-background-image\"\n    style=\"padding-bottom: 30.307692307692307%; position: relative; bottom: 0; left: 0; background-image: url('data:image/png;base64,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'); background-size: cover; display: block;\"\n  ></span>\n  <img\n        class=\"gatsby-resp-image-image\"\n        alt=\"book-a-demo-Consultation\"\n        title=\"book-a-demo-Consultation\"\n        src=\"/static/fcc4c4b5dc38cc4528f99d09480f4eb2/e5715/book-a-demo-loginradius.png\"\n        srcset=\"/static/fcc4c4b5dc38cc4528f99d09480f4eb2/a6d36/book-a-demo-loginradius.png 650w,\n/static/fcc4c4b5dc38cc4528f99d09480f4eb2/e5715/book-a-demo-loginradius.png 768w,\n/static/fcc4c4b5dc38cc4528f99d09480f4eb2/63ff0/book-a-demo-loginradius.png 2887w\"\n        sizes=\"(max-width: 768px) 100vw, 768px\"\n        style=\"width:100%;height:100%;margin:0;vertical-align:middle;position:absolute;top:0;left:0;\"\n        loading=\"lazy\"\n      />\n    </span></a></p>\n<style class=\"grvsc-styles\">\n  .grvsc-container {\n    overflow: auto;\n    -webkit-overflow-scrolling: touch;\n    padding-top: 1rem;\n    padding-top: var(--grvsc-padding-top, var(--grvsc-padding-v, 1rem));\n    padding-bottom: 1rem;\n    padding-bottom: var(--grvsc-padding-bottom, var(--grvsc-padding-v, 1rem));\n    border-radius: 8px;\n    border-radius: var(--grvsc-border-radius, 8px);\n    font-feature-settings: normal;\n  }\n  \n  .grvsc-code {\n    display: inline-block;\n    min-width: 100%;\n  }\n  \n  .grvsc-line {\n    display: inline-block;\n    box-sizing: border-box;\n    width: 100%;\n    padding-left: 1.5rem;\n    padding-left: var(--grvsc-padding-left, var(--grvsc-padding-h, 1.5rem));\n    padding-right: 1.5rem;\n    padding-right: var(--grvsc-padding-right, var(--grvsc-padding-h, 1.5rem));\n  }\n  \n  .grvsc-line-highlighted {\n    background-color: var(--grvsc-line-highlighted-background-color, transparent);\n    box-shadow: inset var(--grvsc-line-highlighted-border-width, 4px) 0 0 0 var(--grvsc-line-highlighted-border-color, transparent);\n  }\n  \n</style>","headings":[{"value":"Introduction","depth":2},{"value":"Why Passwordless Authentication Is the Secret to Keeping Your Customers Happy?","depth":2},{"value":"Key Highlights of the Consumer Identity Report 2024","depth":2},{"value":"Looking Ahead: Gaining a Competitive Edge Through Strategic Customer Identity Management","depth":2}],"fields":{"slug":"/identity/consumer-digital-identity-trends-report-2024/"},"frontmatter":{"metatitle":"LoginRadius Consumer ID Trends Report 2024 is Now Live","metadescription":"Get a competitive edge with strategic customer identity management. Get the LoginRadius Consumer Identity Trends Report 2024 to enhance efficiency & retention.","description":"LoginRadius analyzed data from its Consumer IAM (CIAM) Platform, utilized by over 500 brands globally. The report offers a unique perspective on global consumer identity trends in 2024, delivering insights into consumer behavior regarding digital identities and providing a comprehensive analysis of their behavior patterns and lifecycle.","title":"LoginRadius Releases 2024 Consumer Identity Report, Highlights the Shifting Trends in Consumer Preferences","canonical":null,"date":"September 06, 2024","updated_date":null,"tags":["industry-news","consumer-identity","identity-trends","digital-identity"],"coverImage":{"childImageSharp":{"fluid":{"aspectRatio":1.408450704225352,"src":"/static/b3954b98a6f8d949cfb5ac4a4697d281/d3746/trends-report-2024.jpg","srcSet":"/static/b3954b98a6f8d949cfb5ac4a4697d281/3dcee/trends-report-2024.jpg 200w,\n/static/b3954b98a6f8d949cfb5ac4a4697d281/ae6ae/trends-report-2024.jpg 400w,\n/static/b3954b98a6f8d949cfb5ac4a4697d281/d3746/trends-report-2024.jpg 768w","sizes":"(max-width: 768px) 100vw, 768px"}}},"author":{"id":"Rakesh Soni","github":"oyesoni","bio":"Entrepreneur by Work. Artist by ❤️. Engineer by Trade. Human Being. Feminist. Proud Indian. CEO/Founder at LoginRadius, securing 1B+ IDs worldwide.","avatar":"rakesh-soni.jpg"}}}},"pageContext":{"id":"f8bd2e51-8e8f-517c-aa37-8431e75e725b","fields__slug":"/identity/consumer-digital-identity-trends-report-2024/","__params":{"fields__slug":"identity"}}},"staticQueryHashes":["1171199041","1384082988","1711371485","1753898100","2100481360","229320306","23180105","528864852"]}