{"componentChunkName":"component---src-templates-tag-js","path":"/tags/media-and-publication/","result":{"data":{"site":{"siteMetadata":{"title":"LoginRadius Blog"}},"allMarkdownRemark":{"totalCount":9,"edges":[{"node":{"fields":{"slug":"/identity/tiroler-loginradius-customer-success-story/"},"html":"

Tiroler Tageszeitung (TT) has been a leading Tyrolean medium daily newspaper committed to regional quality journalism for over 75 years. The company was on a hunt for the right onboarding solution that not only offers secure authentication but eventually delivers a flawless user experience.

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Here we’re sharing the success story of Tiroler Tageszeitung and how LoginRadius helped them overcome diverse challenges.

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The Situation

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TT was trying to manage their registration and access infrastructure in-house, which was a catch-22 situation. Hence they decided to hand over authentication to a professional who can get the job done efficiently.

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The Challenges

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TT had been experiencing the following list of challenges. Therefore, they wanted a secure, stable, reliable solution that made onboarding seamless for their consumers.

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TT decided on a transition to cloud storage and, therefore, approached LoginRadius expecting a scalable hosting environment, among other cloud-centric benefits.

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How LoginRadius Paved the Path for a Seamless Onboarding and Secure Experience

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Registration as a Service (RaaS)

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The company wanted a seamless experience delivered to every user while they interact with them online. LoginRadius helped them implement a fully managed and personalized registration on their portal that now has a seamless experience.

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Social Sharing and Account Linking

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We added social sharing widgets in the platform that helps our client connect with different users, groups, and communities through their social media channels. We also enabled short URL sharing and auto-linking of multiple social accounts based on email addresses.

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Single Sign-On

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We understand that our clients’ users may find it difficult to use multiple credentials for logging in to their accounts. Hence, we unified their consumer journey through SSO into their systems. This helped users to use their key (set of login credentials) for accessing multiple web properties.

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Webhooks and Data Migration

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Our client wanted to migrate their existing consumer data to LoginRadius CIAM. Hence we implemented a seamless and smooth transition to meet their demand. We ensured TT could quickly and effortlessly configure webhooks for multiple events using our APIs.

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A Comprehensive View of Consumers

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TT demanded a 360--degree view of its consumers, and our User Management Dashboard helped them manage and view multiple consumers without any hassle. Moreover, we ensured they could easily personalize the data fields, filter data points, and export entire data into CSV format for greater convenience.

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Social Analytics and Reporting

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One of the most critical differentiators for TT was LoginRadius’s ability to provide a highly personalized solution based on consumer expectations. To achieve that, we helped TT churn analytics based on social parameters, demographics, login analytics, user activities, and more.

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Conclusion

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LoginRadius understands that modern businesses require cutting-edge technology to deliver a unified and seamless user experience that fosters growth. Our client, Tiroler Tageszeitung (TT), was hunting for a modern and secure solution to meet their smooth and fast onboarding demands.

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With our state-of-the-art technology, we were able to help the company increase its user base through great user experience coupled with security and convenience.

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\n","frontmatter":{"date":"September 28, 2021","updated_date":null,"title":"Tiroler Tageszeitung (TT), a LoginRadius Customer Success Story","tags":["media-and-publication"],"coverImage":{"childImageSharp":{"fluid":{"aspectRatio":1.639344262295082,"src":"/static/9b1d951d8f2690faf889253614617643/14b42/tiroler-loginradius-customer-success-story-cover.jpg","srcSet":"/static/9b1d951d8f2690faf889253614617643/f836f/tiroler-loginradius-customer-success-story-cover.jpg 200w,\n/static/9b1d951d8f2690faf889253614617643/2244e/tiroler-loginradius-customer-success-story-cover.jpg 400w,\n/static/9b1d951d8f2690faf889253614617643/14b42/tiroler-loginradius-customer-success-story-cover.jpg 800w,\n/static/9b1d951d8f2690faf889253614617643/16310/tiroler-loginradius-customer-success-story-cover.jpg 1024w","sizes":"(max-width: 800px) 100vw, 800px"}}},"author":{"id":"Yash Rathi","github":"yashrathi29","avatar":null}}}},{"node":{"fields":{"slug":"/identity/loginradius-named-ciam-leader-owi/"},"html":"

LoginRadius is one of 415 identity companies selected from a pool of over 2,000 to be featured in the report.

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VANCOUVER, BC – December 2, 2019 – LoginRadius, a leader in cloud-based customer identity and access management (CIAM) solutions, is pleased to announce that 

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One World Identity (OWI) has named LoginRadius as a leader in customer identity and access management (CIAM) in its 2019 Identity Industry Landscape.

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OWI is a leading market intelligence and strategy firm focused on identity, trust, and the data economy. Its annual Identity Landscape provides a comprehensive and holistic view of leading companies in the identity space. This includes an unparalleled overview of how digital identity applications are evolving, as well as how companies and markets are shaping the next generation of digital identity. 

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“Since 2017, the number of identity companies has more than quadrupled, from 500 companies to over 2,000,” said Travis Jarae, CEO and Founder of OWI. “With the wave of data breaches and privacy scandals, there is a rapid expansion of identity products and solutions.

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The OWI team interacts with identity companies every day, from startups to enterprise. We’re proud to share the Identity Landscape each year to distill how new companies, products, and solutions are shaping the future of identity.”

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“LoginRadius is honoured to be one of the 415 identity companies selected from a pool of over 2,000 companies in the industry,”. “We are committed to empowering businesses to safely secure their customers’ identities while complying with existing and future regulations and delivering a unified digital experience

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\n","frontmatter":{"date":"December 02, 2019","updated_date":null,"title":"One World Identity Report Names LoginRadius a Customer Identity and Access Management (CIAM) Industry Leader","tags":["media-and-publication","LoginRadius"],"coverImage":{"childImageSharp":{"fluid":{"aspectRatio":1.408450704225352,"src":"/static/b141270ff2dd9d0cb3ac4f94f7878626/0756a/blog-graphic-one-world-identity.png","srcSet":"/static/b141270ff2dd9d0cb3ac4f94f7878626/69585/blog-graphic-one-world-identity.png 200w,\n/static/b141270ff2dd9d0cb3ac4f94f7878626/497c6/blog-graphic-one-world-identity.png 400w,\n/static/b141270ff2dd9d0cb3ac4f94f7878626/0756a/blog-graphic-one-world-identity.png 768w","sizes":"(max-width: 768px) 100vw, 768px"}}},"author":{"id":"Rakesh Soni","github":"oyesoni","avatar":"rakesh-soni.jpg"}}}},{"node":{"fields":{"slug":"/identity/kuppingercole-ciw-presentation/"},"html":"

At LoginRadius, we are passionate about creating efficient processes to provide seamless online login experiences. At the KuppingerCole Consumer Identity World event in Seattle, our CEO, Rakesh Soni, gave an insightful presentation on the importance of Marketing and Engineering collaboration to achieve this goal. In essence, working together maximize's each team's strength by eliminating each team's limitations. His presentation can be downloaded here and you can read the summary below. 

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What is Consumer Identity World?

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Consumer Identity World is a three-day annual conference hosted by KuppingerCole for leaders who secure consumer digital identities. Topics for discussion often include Customer Identity & Access Management (CIAM) strategies, customer privacy and consent management, and methods for improving customer experience.

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KuppingerCole is a renowned, independent analyst organization that specializes in neutral advice, thought leadership, and practical relevance regarding CIAM, as well as IAM. The latter acronym stands for Identity & Access Management. Simply put, IAM is a platform built for managing and securing employee identities, rather than customer identities. More information about the difference between IAM vs. CIAM can be found here.

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Improving security and service for customer digital identities

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Throughout the three days at Consumer Identity World, attendees networked and learned about the latest news in data security, privacy regulations, and login authentication. Our CEO, Rakesh, contributed to this conversation with a presentation on the vital need for Marketing and Engineering teams to unite. By combining the skills and insights of both teams, companies can better serve today’s modern digital user. 

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Characteristics of the modern digital user

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Society is constantly becoming more digitalized. Online services completely changed consumer behavior—we shop, pay bills, and call rides online. So, when businesses provide services, they should understand the characteristics of today’s digital users. Here are a few:

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Rakesh also stressed that digital users want quick, hassle-free service when: 

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Challenge: Marketing & Engineering teams are so different

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Marketing Team Strengths

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Marketing Team Weaknesses

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Engineering Team Strengths

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Engineering Team Weaknesses

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Solution: Marketing and Engineering teams can collaborate.

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 By combining their different skills and insights two teams become a stronger whole.

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Initiating collaboration

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There are two main ways to join Marketing and Engineering teams, so you can create a modern online experience. Here’s how your Executive Team can help implement this.

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The first way is for the Executive team to create a culture of collaboration between Marketing and Engineering. 

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Make it clear that they both have the same goal:

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Both teams want to provide a frictionless online experience for customers. 

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We're extremely excited to be able to play a part in this journey with Hydro Ottawa, and we’re thrilled that they were able to leverage the LoginRadius platform and OAuth capabilities to make this happen.

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Identity is Key

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Hydro Ottawa has fully integrated the LoginRadius authentication tools with their internal system and platform. This connection provides a seamless registration and login process for Hydro Ottawa customers. In doing so, Hydro Ottawa has been able to centralize their customer identity data to make sure that all systems are working off of the same data as they grow and expand their services.

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Disrupting the Utility Industry

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By addressing the need for a unified customer database, Hydro Ottawa is able to leverage their identity architecture and the OAuth 2.0 capabilities from LoginRadius to build something that no other utility company and very few corporate companies have been able to accomplish—fully interactive home assistant skills for Amazon Alexa and Google Home.

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By focusing on how to best serve and engage with their customers, Hydro Ottawa has developed a new way for their customers to interact with Hydro Ottawa and better understand their hydro activities. This includes everything from checking their account and billing status, to energy preservation tips based on their usage, to power outage statuses in their region.

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Don't hesitate to contact our product specialists or schedule a tailored demo if you'd like to see how LoginRadius can help you start your digital transformation journey and disrupt your industry!

\n","frontmatter":{"date":"October 16, 2018","updated_date":null,"title":"Customer Spotlight - Hydro Ottawa","tags":["media-and-publication"],"coverImage":{"childImageSharp":{"fluid":{"aspectRatio":1.6129032258064515,"src":"/static/4db96363a29014df81d4456e3ce23fe9/14b42/customer-spotlight-hydro-ottawa.jpg","srcSet":"/static/4db96363a29014df81d4456e3ce23fe9/f836f/customer-spotlight-hydro-ottawa.jpg 200w,\n/static/4db96363a29014df81d4456e3ce23fe9/2244e/customer-spotlight-hydro-ottawa.jpg 400w,\n/static/4db96363a29014df81d4456e3ce23fe9/14b42/customer-spotlight-hydro-ottawa.jpg 800w,\n/static/4db96363a29014df81d4456e3ce23fe9/47498/customer-spotlight-hydro-ottawa.jpg 1200w,\n/static/4db96363a29014df81d4456e3ce23fe9/37d86/customer-spotlight-hydro-ottawa.jpg 1500w","sizes":"(max-width: 800px) 100vw, 800px"}}},"author":{"id":"Karl Wittig","github":null,"avatar":null}}}},{"node":{"fields":{"slug":"/identity/rede-gazeta-loginradius-customer-success-story/"},"html":"

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Founded in 1928, Rede Gazeta started with one newspaper, A Gazeta. Throughout the years, it has grown into the largest communication network in the Espírito Santo region of Brazil. It has  a network of 19 businesses that touches various forms of media outlets, including print newspapers, online media, editorial photography, radio stations, and broadcasting.

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Rede Gazeta operates based on the commitment to innovation, quality content, and ethical conduct, and this belief and true throughout its entire organization.

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The Situation

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As one of the most important media corporations in Brazil, Rede Gazeta needs to ensure that they are constantly innovating how to best understand their audiences in order to stay relevant. The most important aspect of what they do, is understanding the content that is the most relevant and interesting to their audience.

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The Challenges

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The LoginRadius Solution

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Rede Gazeta - LoginRadius Customer Success Story

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\n","frontmatter":{"date":"September 06, 2018","updated_date":null,"title":"Rede Gazeta, a LoginRadius Customer Success Story","tags":["media-and-publication"],"coverImage":{"childImageSharp":{"fluid":{"aspectRatio":1.7699115044247788,"src":"/static/1602d7bd322cc7ef62a7f6d2913d7e25/14b42/lr-and-rede-gazeta.jpg","srcSet":"/static/1602d7bd322cc7ef62a7f6d2913d7e25/f836f/lr-and-rede-gazeta.jpg 200w,\n/static/1602d7bd322cc7ef62a7f6d2913d7e25/2244e/lr-and-rede-gazeta.jpg 400w,\n/static/1602d7bd322cc7ef62a7f6d2913d7e25/14b42/lr-and-rede-gazeta.jpg 800w,\n/static/1602d7bd322cc7ef62a7f6d2913d7e25/1d253/lr-and-rede-gazeta.jpg 959w","sizes":"(max-width: 800px) 100vw, 800px"}}},"author":{"id":"Karl Wittig","github":null,"avatar":null}}}},{"node":{"fields":{"slug":"/identity/broadcastmed-loginradius-customer-success-story/"},"html":"

For over 20 years, BroadcastMed has been innovating digital strategies for healthcare providers and organizations. They work with the best brands in healthcare to help them develop and deliver relevant video-based learning content for physicians and other healthcare professionals.

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Committed to producing quality healthcare content in the clinical setting, they were the first in the world to live stream surgical procedures on the internet to provide an intimate look inside the operating room.

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The Situation

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Being in the forefront of innovation in their industry, BroadcastMed was looking for a way to improve their registration system for a better user experience and partner connectivity while ensuring data security.

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The Challenges

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BroadcastMed had a few concerns that they wanted to address as they evaluated the LoginRadius solution:

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The LoginRadius Solution

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BroadcastMed - LoginRadius Customer Success Story

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\n","frontmatter":{"date":"July 05, 2018","updated_date":null,"title":"BroadcastMed, a LoginRadius Customer Success Story","tags":["media-and-publication"],"coverImage":{"childImageSharp":{"fluid":{"aspectRatio":1.7857142857142858,"src":"/static/6ab42d971495ee43864657612f7192c8/14b42/LR-and-BroadcastMed.jpg","srcSet":"/static/6ab42d971495ee43864657612f7192c8/f836f/LR-and-BroadcastMed.jpg 200w,\n/static/6ab42d971495ee43864657612f7192c8/2244e/LR-and-BroadcastMed.jpg 400w,\n/static/6ab42d971495ee43864657612f7192c8/14b42/LR-and-BroadcastMed.jpg 800w,\n/static/6ab42d971495ee43864657612f7192c8/ccd76/LR-and-BroadcastMed.jpg 958w","sizes":"(max-width: 800px) 100vw, 800px"}}},"author":{"id":"Karl Wittig","github":null,"avatar":null}}}},{"node":{"fields":{"slug":"/identity/mapegy-loginradius-customer-success-story/"},"html":"

Mapegy is a SaaS company based in Berlin, Germany that focuses on big data and innovation analytics, and provides online solutions as well as consultancy services. They are pros at tracking and measuring global innovation and technology trends, and they use this knowledge to help businesses and corporations make strategic decisions and create business opportunities.

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Our friend, James Gardner, the COO of Mapegy, shares his insights into the challenges that brought them to LoginRadius, and what’s kept our partnership successful all these years.

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The Situation

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Mapegy needed user management solution that can be easily implemented and deployed so they can focus their efforts and resources on innovating their own products and services.

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Challenges

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The three main concerns that needed to be addressed with the user management solution were:

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    \n
  1. Reliability and scalability
    2. \n
  2. Simple registration and login process for a positive user experience
    3. \n
  3. Ability to extract valuable profile information
    4. \n
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The LoginRadius Solution

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With a flexible and customizable platform, alongside a guaranteed 99.99% uptime, Mapegy was reassured from the get-go that our solution is indeed both reliable and scalable when catering to their needs and user base as they grow. As well, our login and registration flows allowed Mapegy to provide their users with a streamlined and hassle-free login and registration process while creating centralized user profiles with the extended data points that Mapegy was looking for.

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This played a significant role both in improving the user experience and providing Mapegy with the necessary data in order to to better understand their users.

\n

This also gave them the information to build their innovation graph as they continued to create and provide products that are the most relevant to their user base. As a company that serves global customers, we make sure that our support team is always available 24/7, regardless of what time zone they may be located in, and Mapegy has first-hand experience on the skills and speediness of our support team.

\n

Throughout their implementation process, our support team has always been readily available to answer any questions that Mapegy has and made sure that there is no lag in the support and the service that they would receive.

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Mapegy - LoginRadius Customer Success Story

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\n","frontmatter":{"date":"June 15, 2017","updated_date":null,"title":"Mapegy, a LoginRadius Customer Success Story","tags":["media-and-publication"],"coverImage":{"childImageSharp":{"fluid":{"aspectRatio":1.7857142857142858,"src":"/static/54e1e7d0a783d012873ccd7a3dec930b/14b42/Mapegy_LR.jpg","srcSet":"/static/54e1e7d0a783d012873ccd7a3dec930b/f836f/Mapegy_LR.jpg 200w,\n/static/54e1e7d0a783d012873ccd7a3dec930b/2244e/Mapegy_LR.jpg 400w,\n/static/54e1e7d0a783d012873ccd7a3dec930b/14b42/Mapegy_LR.jpg 800w,\n/static/54e1e7d0a783d012873ccd7a3dec930b/87ed9/Mapegy_LR.jpg 961w","sizes":"(max-width: 800px) 100vw, 800px"}}},"author":{"id":"Karl Wittig","github":null,"avatar":null}}}},{"node":{"fields":{"slug":"/identity/aurora-wdc-loginradius-customer-success-story/"},"html":"

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Founded in 1995 by Arik Johnson, Aurora Worldwide Development Corporation (WDC) is a leading analytics and intelligence firm providing consultative services to corporate clients worldwide. We are grateful to be able to have such a long-standing relationship with Aurora WDC and glad that we have been able to help them in providing a better user experience and a well-rounded solution to better manage their client relationships.

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Here, we share the story of Aurora WDC's journey with LoginRadius (with the video down below).

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The Situation

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In 2012, Aurora WDC built a social learning platform, Reconverge.net, with the goal of creating a community where their clients are able to connect with each other and learn how to do competitive intelligence work more effectively.

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Challenges

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In order to build an effective social learning platform and attract members to become a part of this community, there were a few hurdles that Aurora WDC needed to overcome:

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LoginRadius Solutions

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When Aurora WDC approached LoginRadius with said challenges, we gracefully accepted and proceeded to tackle every single one of them. First and foremost, our social login feature allowed them to provide social login options for their users, which resulted in a quick and easy registration and authentication process.

\n

Users no longer had to experience the hassle of entering in their personal details or come up with yet another password, and can simply select and login with their preferred social provider.

\n

In addition, LoginRadius' comprehensive WordPress plugin ensured that there were no issues when implementing this solution on Aurora WDC's WordPress-based sites.

\n

One of the main strengths of LoginRadius customer identity and access management platform is its flexibility to integrate with multiple systems and tools that our customers are using to help enhance their workflows.

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In this case, we were able to successfully integrate Aurora WDC's LoginRadius account and user data with both Salesforce and Pardot so they can have a clear view of their clients and manage those relationships, as well as maximize their marketing efforts based on the user data collected via LoginRadius.

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As Aurora WDC transitioned to Hubspot, we stepped up our game and re-integrated them with Hubspot to make sure that there is no interruption as they continue to build their client relationships.

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Aurora WDC - LoginRadius Customer Success Story

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\n","frontmatter":{"date":"May 26, 2017","updated_date":null,"title":"Aurora WDC, a LoginRadius Customer Success Story","tags":["media-and-publication"],"coverImage":{"childImageSharp":{"fluid":{"aspectRatio":1.7857142857142858,"src":"/static/75bc1e3a3d7279449b5ed769951e7ea5/14b42/aurora-wdc-loginradius-customer-success-story.jpg","srcSet":"/static/75bc1e3a3d7279449b5ed769951e7ea5/f836f/aurora-wdc-loginradius-customer-success-story.jpg 200w,\n/static/75bc1e3a3d7279449b5ed769951e7ea5/2244e/aurora-wdc-loginradius-customer-success-story.jpg 400w,\n/static/75bc1e3a3d7279449b5ed769951e7ea5/14b42/aurora-wdc-loginradius-customer-success-story.jpg 800w,\n/static/75bc1e3a3d7279449b5ed769951e7ea5/1d253/aurora-wdc-loginradius-customer-success-story.jpg 959w","sizes":"(max-width: 800px) 100vw, 800px"}}},"author":{"id":"Karl Wittig","github":null,"avatar":null}}}},{"node":{"fields":{"slug":"/identity/customer-success-story-iom-x/"},"html":"

Established in 2014, IOM X is an innovative campaign created by the non-profit organization, International Organization for Migration (IOM), that leverages the influence of technology and media to inspire communities and youths to act against human trafficking. Its activities mainly focus on developing free and accessible television and online media content with the goal of raising awareness about human trafficking, as well as the actions that can be taken to help fight it.

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Why they came to LoginRadius

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As IOM X’s efforts are centered around accessible web-based content, digital media and online engagement is essential to everything they do. With LoginRadius’ social solution, IOM X wanted to achieve these two objectives:

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    \n
  1. Gain a better insight of its users to create more effective marketing communications
    2. \n
  2. Provide an improved user experience to increase visitor-to-user conversion rate
    3. \n
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At LoginRadius, we strive to provide a simple and hassle-free implementation process to help our customers successfully achieve their goals. During IOM X’s implementation period, our 24-hour support team was readily available to assist whenever there were any questions or concerns.

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What they saw as a result

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By centralizing all of their user identities, IOM X was able to gain valuable insight into their user base, tailor their messages to specific audiences, and provide users with more effective and meaningful content. They are now able to cater their communication and media and have seen improvements in user engagement and increases in the conversion rate.

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IOMX - LoginRadius Customer Success Story

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\n \n \n

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